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Southern Kia Mitsubishi Virginia Beach

Virginia Beach, VA

3.7
463 Reviews
Southern KIA-Virginia Beach has lots of inventory. New KIA cars, SUVs and minivans at affordable prices in Norfolk, Portsmouth, Suffolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern KIA-Virginia Beach is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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2369 Virginia Beach Blvd

Virginia Beach, VA

23454

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Showing 463 reviews

October 07, 2023

The service is great, RT the service person is fantastic. I always have a great time at the service center. More

by P.MARLOW07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RT
Oct 09, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 06, 2023

Car wa brought in with check engine light which resulted in engine replacement. Did not know the engine was going to be replaced until it was already done and i received a call to pick up the vehicle. This More

by SPMURPHY85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RT
Oct 06, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

"SPMURPHY85" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 06, 2023

This was our first oil change with Kia. It was quick and easy. Customer service was great. More

by madison0314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
Oct 06, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 06, 2023

Terrible customer service center. Brought in a punctured tire on a Rim, had to wait 2 days for it to be ready, then they tried to charge me $100 more than they quoted. They would not More

by PSCAROLA5397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The only service guy working.
Oct 06, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

"PSCAROLA5397" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 06, 2023

I'm very happy with my K5, and I appreciate all the services I received so far, Thank all off you.. More

by OXANAFINNEY1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Lloyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delisa Alvis
Oct 09, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 05, 2023

It was welcoming, employees were very friendly and informative. From service department to sales rep. More

by xpyle24
Recommend Dealer
Yes
Oct 05, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 05, 2023

Excellent customer service center. Staff was very friendly and courteous. I would recommend this center to my family and friends. More

by ROBERNETTED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Oct 05, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 05, 2023

Friendly staff prompt service all around knowledgeable people A great experience every time I go there More

by LTCAKE8575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Easton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rt great service writer, Delisa Alvis
Oct 05, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 04, 2023

Service intake needs to get more customer friendly. I had to wait longer for my oil change then customers that hat later appointments then I. Had and got the same work done as I did . After 1 hour and More

by ursulara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know there names but they should be on my paperwork, plus the service department kia manager.
Oct 04, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

"Ursulara" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 04, 2023

Had oil change and tire rotation done recently and was very pleased with the service. Was in and out within an hour. More

by MDANDYM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes is the only employee that I am familiar with and he is always very helpful.
Oct 04, 2023 -

Southern Kia Mitsubishi Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!