Southern Kia - Greenbrier - Service Center
Chesapeake, VA
328 Reviews of Southern Kia - Greenbrier - Service Center
Every time I come they are so very nice. Service is fast and always done right. They are truly a pleasure to work with. Service is fast and always done right. They are truly a pleasure to work with. More
I had an appointment for oil change and state inspection. I waited for about an hour (which was fine) and the two came to tell me my car was ready and that the oil change went well but they could not do my i I waited for about an hour (which was fine) and the two came to tell me my car was ready and that the oil change went well but they could not do my inspection due to just running out of stickers. She told me someone would call me in a few days to reschedule the state inspection. This is a big inconvenience. Plus they knew I was coming. More
Very satisfied. But like most places, due to not enough employees, they’re unable to answer their phones. But like most places, due to not enough employees, they’re unable to answer their phones. More
Manager did his best to fix issues. Service tech guy didn’t read my ticket and fri t desk lady relayed his information. I said I had water in my front light. I was told the tech did t s Service tech guy didn’t read my ticket and fri t desk lady relayed his information. I said I had water in my front light. I was told the tech did t see that and couldn’t recreate the problem. I showed up and an inch of water was in my light. I showed the manager and he apologized. The service crew needs addressed. I was with 3 other folks have similar issue with service team. Not addressing actual issue. And of course I was 20k miles over the warranty so of course it’s not covered. Just disappointed More
Winfred Toney made our experience buying a car for our daughter a smooth one. The customer service was excellent and we absolutely love the car. they even put a bow on it for us. daughter a smooth one. The customer service was excellent and we absolutely love the car. they even put a bow on it for us. More