Southern Hyundai Newport News - Service Center

I arrived 30 minutes before my appointment and they took me right in. I always get a professional greeting and service. You guys are the best. me right in. I always get a professional greeting and service. You guys are the best. More

Had an appt for an inspection and was in and out within the hour Always have good service the hour Always have good service More

I like the dealerships new look and the Hyundai new 24s are all very good buys. Terry Hert is still my go to salesman and Brenda Messer is the best service advisor I have had in almost 50 years of car owne are all very good buys. Terry Hert is still my go to salesman and Brenda Messer is the best service advisor I have had in almost 50 years of car ownership. More

From the time of arrival we were very pleased with the service performed. Our service advisor was courteous, friendly and professional. Thank you! service performed. Our service advisor was courteous, friendly and professional. Thank you! More

Great It was great. Dropped my truck off in the morning, picked it up in the afternoon. It was repaired and serviced, on time, and done right the first time! Dropped my truck off in the morning, picked it up in the afternoon. It was repaired and serviced, on time, and done right the first time! More

Southern Hyundai are real professional in the way they treat me everything I visit the dealership. I give them 5?'s! treat me everything I visit the dealership. I give them 5?'s! More

My 2nd Hyundai Genesis, both of which were purchased at Hall Hyundai, just hit 100k+ miles. I have received excellent service for as long as I have been with Hall/Southern. I have especially considered mys Hall Hyundai, just hit 100k+ miles. I have received excellent service for as long as I have been with Hall/Southern. I have especially considered myself to be a VIP under Brenda as my Team Representative. I will greatly miss her as she is retiring, but look forward to the same excellent service with my new Team lead More

Excellent customer service. Puts the customer first. Knowledgeable Understands the needs of the customer and was friendly Puts the customer first. Knowledgeable Understands the needs of the customer and was friendly More

N/A I was overcharged for a brake job. Parts came in, and I was not notified until 2 weeks or more after they came in. Notes said I was notified by Brenda, and that was 2 weeks prior me st Parts came in, and I was not notified until 2 weeks or more after they came in. Notes said I was notified by Brenda, and that was 2 weeks prior me starting to check on it. So then I made an appointment which was only available about 30 days later. Then I'm charged $2800 total for a brake job with rotor replacement. No way did just the pads and rotors cost $2300. Then $400 to install the brakes. Total $2,700. I disagree with these charges. I hope you understand where I'm coming from More

My experience was great. I was able to drop my car off without an appointment and get the issue fixed in a timely manner. I was able to drop my car off without an appointment and get the issue fixed in a timely manner. More