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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
492 Reviews

492 Reviews of Southern Hyundai Newport News - Service Center

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September 15, 2024

I dropped my car off for an oil change. This was the first time my car was taken back right away and was completed in under an hour. Highly recommend and will be back for sure. More

by ERKGYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Have always gotten good service here. The only dealership I've ever used for service that I know I can actually trust. More

by K.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Fowler
September 14, 2024

Dealer never me fail me as customer and I’m very satisfied with my service advisor which is Jeffrey Moien no problem always polite and helpful, excellent. More

by CHRISTNLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Chris House and all the members of the service department that I interacted with over the course of a week were nothing but professional and knowledgeable and helpful. I will definitely bring my vehicle back More

by Brian W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman that sits in the middle seat of the service department counter I spoke with multiple times and he was very helpful, even changing out the battery on my key fob remote when I picked the car up and it wasn’t being detected by the car.
September 14, 2024

The staff was friendly and professional. I would recommend them to my friends and family. More

by jdsholman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Their service team always does a great job and is part of why we buy cars here More

by manleyfrost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Service was quick easy and professional. I enjoyed the waiting in a clean waiting area for the short time I was there. More

by JWEBSTER52757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Southern Hyundai service department has been excellent for my auto needs every time. Highly recommend it. More

by stephdixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Friendly and respectful staff. Made sure to tell me about the issues I had with my car without trying to upsell me for things I did not need. They even made sure to get the factory More

by Vanishmantle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Fast, courteous and professional. Fixes it right the first time every time. Larry is great!!! More

by IGHAL2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
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