Southern Hyundai Newport News - Service Center

Extremely pleased with the service. This was my first time having my vehicle worked on at Southern Hyundai. Within 15mins of my appointment time, they already had looked at my vehicle a This was my first time having my vehicle worked on at Southern Hyundai. Within 15mins of my appointment time, they already had looked at my vehicle and were giving me a status report of what needed to be done. My total wait time was ~1hr 20min. I have waited over 4hrs at other dealerships so I was pleasantly surprised. I also appreciated the text updates. I most likely will start going to Southern for future Hyundai maintenance. More

I really appreciated being taken in right at my appointment time, being communicated with, and the work being done promptly with no hassle. appointment time, being communicated with, and the work being done promptly with no hassle. More

Professional and timely Got there, said I have an appointment, he checked me in and I gave him the key fob, he then directed me to the waiting, where there's coffee and water. appointment, he checked me in and I gave him the key fob, he then directed me to the waiting, where there's coffee and water. More

Work was performed in a timely manner. Hope the great service continues. I can't think of any more. Hope the great service continues. I can't think of any more. More

The staff is always receptive to our concerns regarding our vacuous and work quickly to troubleshoot. our vacuous and work quickly to troubleshoot. More

He is friendly,professional and courteous staff! Prompt service and ability to get in and out quickly Prompt service and ability to get in and out quickly More

Thank you, my car was taken right away, I didn’t have to wait long at all, very comfortable experience. wait long at all, very comfortable experience. More

Great service and wait times. The waiting area would be more pleasant if the showroom music was not so loud and somewhat irritating. It was overpowering the lowkey tv show The waiting area would be more pleasant if the showroom music was not so loud and somewhat irritating. It was overpowering the lowkey tv show More

Everyone was so nice and pleasant. I was explain to about any extra work about my car and never once did I feel pressured to get it done, but I did. I will be back. I was explain to about any extra work about my car and never once did I feel pressured to get it done, but I did. I will be back. More

My interactions with this dealership is primarily with the service department. I have nothing but good things to say about Jeff Moien. the service department. I have nothing but good things to say about Jeff Moien. More