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Southern Hyundai Newport News - Service Center
Newport News, VA
484 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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484 Reviews of Southern Hyundai Newport News - Service Center
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December 11, 2019
Dropped my Santa Fe off for a recall and maintenance issue. I was the 1st one there before they opened. They offered coffee, shuttle service and even whether or not I needed my vehicle returned by the e issue. I was the 1st one there before they opened. They offered coffee, shuttle service and even whether or not I needed my vehicle returned by the end of the day! The service manager contacted me before the end of the day via text message and notified me it was completed. She even arranged for my keys to be picked up from the service desk in case I wasn't able to make it before they closed. Very professional and on time, especially with the holidays being right here. More
by Mr.1stResponder
Employees Worked With
December 06, 2019
The service at this dealership is exceptional! Proffesional,caring always committed to excellence!..we have been customers for several years. Won't purchase or have service anywhere exceptional! Proffesional,caring always committed to excellence!..we have been customers for several years. Won't purchase or have service anywhere else***** More
by barbara.swiatek
December 02, 2019
Great service experience everytime with fast service, flexible team, friendly, knowledgeable, and kind. They do a thorough job on my vehicle which is important to me because it's my daughters car. Safety flexible team, friendly, knowledgeable, and kind. They do a thorough job on my vehicle which is important to me because it's my daughters car. Safety first.. More
by Kym
November 29, 2019
Customer oriented and fair Always puts customer first. Always fair and generous in service. Will ensure my price is as low as possible and provide honest and fair assessments an Always puts customer first. Always fair and generous in service. Will ensure my price is as low as possible and provide honest and fair assessments and recommendations. More
by Brikimg
Employees Worked With
November 26, 2019
Awesome service team, very professional and took time to explain everything to me. I brought my vehicle in for recall work and had a follow up appointment today. My experience could not have been better explain everything to me. I brought my vehicle in for recall work and had a follow up appointment today. My experience could not have been better More
by Dotty
Employees Worked With
November 26, 2019
Very professional. Let me know exactly what was wrong & what needed to be done. Went back & re-examined a part cleaned it up didn’t need to be replaced, saved $500 what needed to be done. Went back & re-examined a part cleaned it up didn’t need to be replaced, saved $500 More
by Grey fox
Employees Worked With
November 25, 2019
Excellent customer service! Met all expectation's regarding appointment and car repairs. Hall Hyundai service team is the greatest. I will always have my cars serviced there. regarding appointment and car repairs. Hall Hyundai service team is the greatest. I will always have my cars serviced there. More
by Moored
November 25, 2019
Low tire pressure indicator. Call dealer and they were able to take care of it next morning. Get consistent prompt service with this service centerAnd continue to purchase vehicles because the service I g able to take care of it next morning. Get consistent prompt service with this service centerAnd continue to purchase vehicles because the service I get. More
by Mminarik
Employees Worked With
November 14, 2019
Quick service when getting my windshield replaced and lovely shuttle driver. Thank you Hall team. The windshield replacement and shuttle service went very quick. Thanks again! lovely shuttle driver. Thank you Hall team. The windshield replacement and shuttle service went very quick. Thanks again! More
by Antman
November 12, 2019
Good, fast service. Great staff. Very polite. Early service hours really help. Bought air filters at the dealership. Parts seemed high priced. I did not have an opportunity to check other locations. service hours really help. Bought air filters at the dealership. Parts seemed high priced. I did not have an opportunity to check other locations. More
by jsy
Employees Worked With
