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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
563 Reviews

563 Reviews of Southern Hyundai Newport News - Service Center

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April 07, 2024

Brenda has always given excellent service. Glad to see that the former Hall crew are still doing good work. More

by KDARONE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 06, 2024

Was a good visit getting my Hyundai inspected on time very personal and caring , wait was on time More

by TAYLENA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 06, 2024

I've been bringing my Elantra here for years now, and can say with confidence that the service department is knowledgeable and reliable. Every staff member I've interacted with has been courteous and profess More

by BETH.BEASLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2024

Southern Hyundai, formerly Hall, has provided excellent service for the 20 years that I have been a customer. Thank you. More

by Oceanvue02
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 31, 2024

I arrived 30 minutes before my appointment and they took me right in. I always get a professional greeting and service. You guys are the best. More

by GREENDANE50
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
Apr 04, 2024 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 30, 2024

Had an appt for an inspection and was in and out within the hour Always have good service More

by skesten
Recommend Dealer
Yes
Apr 04, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 29, 2024

I like the dealerships new look and the Hyundai new 24s are all very good buys. Terry Hert is still my go to salesman and Brenda Messer is the best service advisor I have had in almost 50 years of car owne More

by SOCCERBEAR53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Hert Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 23, 2024

From the time of arrival we were very pleased with the service performed. Our service advisor was courteous, friendly and professional. Thank you! More

by kollsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 22, 2024

Great It was great. Dropped my truck off in the morning, picked it up in the afternoon. It was repaired and serviced, on time, and done right the first time! More

by Gbmesser0
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Jul 03, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 21, 2024

Southern Hyundai are real professional in the way they treat me everything I visit the dealership. I give them 5?'s! More

by kap158
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Mar 21, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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