Back

Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
495 Reviews

495 Reviews of Southern Hyundai Newport News - Service Center

Sort by
September 22, 2024

Always friendly when I have been there,to me and others as I've observed. More

by DOLPHEN1953
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Service department is always helpful. They keep me updated on the status of my vehicle whenever it's there. Thank you all for a great job. More

by Wjwoodruff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Jeffrey Moien, In my opinion is a huge asset to the service team. I purchased a Hyundai several years ago from Terry Hurt and that’s how I was connected. I recommend Southern Hyundai to everyone, defin More

by Jmick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Great staff that always works hard. Super respectful and willing to go the extra mile. More

by roho911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

It was an easy process. Wait time was approximately one hour for oil change to be completed More

by RUDEGIRLW7
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 20, 2024

This was the fastest recall check I have ever experience. Great Job Southern Hyindai Newport News. More

by stachia d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 20, 2024

Exceeded expectation in rompt service, results and documentation. Bonus ifcomfotablw waiting area, continuity of staff and friendliness. More

by richrinaldo41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

The service was quick. The people there were awesome. Everybody was sweet and very kind.. More

by djbiggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 19, 2024

Chris House is great He is the reason I bring all 5 of my cars to Southern More

by parimal3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 19, 2024

Scheduling to picking up was 5/5 service, appreciate the timeliness. Very thankful my car was serviced and picked up on same day. More

by KFORREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

...
4
...