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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
486 Reviews

486 Reviews of Southern Hyundai Newport News - Service Center

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February 25, 2024

I always received great service. You deal with the sales department 1time, but the service dept. for the life you own the vehicle. I've always enjoyed the service rep. Brenda Messer. More

by Revenson0
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
February 24, 2024

Appointments always available and Brenda is always very attentive and professional. Wouldn't go anywhere else. More

by Jan.hruz
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
February 23, 2024

Fast, excellent, and efficient service as always. Very happy with my service provider, highly recommended. More

by djohns99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Abi-Saab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 23, 2024

Quick and efficient. Great customer service and my car drives great. I would reschedule with this Hyundai site again in the future. More

by lee.ahmed991
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
Feb 23, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 23, 2024

Brenda was a great person to work with and she was very helpful ?? Very good More

by DLSTRONG6303
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Feb 23, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 23, 2024

Did a terrific job ? ? They fixed and did the job at a great price More

by BILLYBOCHI3
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
February 22, 2024

Problem, problem fixed. 15 minutes Words, words, words, words, words, words, words, words, words, words! More

by JSTACOPS
Recommend Dealer
Yes
Employees Worked With
Chris
February 22, 2024

Awesome Don't over charge. Brenda is awesome Would not go anywhere else No I'm completely satisfied More

by cdrum2756
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Feb 22, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 22, 2024

Smooth, friendly, honest, respectful Would definitely go back, it is always a pleasant experience when I am there More

by ogarcia708
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 23, 2024 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 21, 2024

The dealership is a very good place to take your vehicle. It will work with you in every way to fix your vehicle. More

by lkmtfm763
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Feb 22, 2024 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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