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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
564 Reviews

564 Reviews of Southern Hyundai Newport News - Service Center

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May 30, 2024

Worst experience at a service department. Oil change with no oil put back in my car. More

by MSNYDER4600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernesto Rosado
2.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

All I can say is how pleased I am of the service, honesty, and quickness whenever I need service to my car. If you’re looking for a great place to take your car. Look no further you’re at the right p More

by wellsjm47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

It’s has always been is to get appointments and get someone on the phone More

by Quin cey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Great experience customer service is always top notch. Service manager is very knowledgeable, and gave details of service needed in the future. More

by AWCRUMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Great dealership. Always good service and fast helpful service. Always good great friendly service.. Always take car there More

by VA_SKIBUMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Fast, polite, professional service. Thank you for taking care of my car! I appreciate it. More

by Laura Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

The service there at southern Hyundai was great! I had license plate bulb out that required changing in order to pass the state inspection and they swapped it out right on then and there! More

by BRIANABROOKS14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 24, 2024

Very accommodating. Second time getting serviced here, everyone was courteous and it was in and out. Amenities are nice as well. Definitely will consider purchasing here More

by doules42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 23, 2024

Hall service is always great, but the receptionist was not friendly it makes you miss Miss Brenda, thank you More

by PEACEBSTILLNOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 23, 2024

friendly, efficient and user friendly. the waiting area was bright and clean and I was able to use my computer while I waited More

by no
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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