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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
563 Reviews

563 Reviews of Southern Hyundai Newport News - Service Center

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June 08, 2024

Derick and Jeff made what is considered a stressful situation not so Stressful. After finding out I didn’t have Car rental covers on insurance, Jeff knowing that I would be without my car for several d More

by Vinceseidnitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

I do not have any complaints at all . Thank you for all you do we will be back More

by Craft.robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Great service. Very attentive. Staff assisted me with concerns I had. Very polite and listened to needs. More

by Bebe23608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2024

The staff was very polite. Offered me water and coffee. The dealership was very clean More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 05, 2024

Quick and courteous interaction when I arrived. Fast service and clear explanation on what was done on the car. Service technician also found most affordable means to complete the work. More

by grubbs68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Christopher addressed all TPRM issues with my Equus efficiency in a timely manner. Tire sensors were calibrated to correct sensor indicator warning on panel. Car was test driven for any additional abno More

by SDORE.THO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

The service and efficiency of the staff made this the best car buying experience of my 67 years. They went above and beyond to make my experience great. More

by bionic.s
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Excellent service department! It's the only place that I take my car to have work done. They are fair priced, and accurate with their estimates! Plus, I have never had to have More

by COMBATMEDIC888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

Jeff is awesome. He goes above and beyond to make sure his customers get A1 service. Thanks for doing a great job on my vehicle. More

by annisaguide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Worst experience at a service department. Oil change with no oil put back in my car. More

by MSNYDER4600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernesto Rosado
2.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
2.0
This rating includes all reviews, with more weight given to recent reviews.
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