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Southern Hyundai Newport News - Service Center
Newport News, VA
562 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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562 Reviews of Southern Hyundai Newport News - Service Center
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June 15, 2024
Fantastic service, would go again, car is still under service warranty, so thats nice, wish they had bagels and a toaster in the lobby service warranty, so thats nice, wish they had bagels and a toaster in the lobby More
by Max
Verified CustomerEmployees Worked With
June 15, 2024
Great service, concise and great customer service. Also great facility very polite employees. Everything was great Also great facility very polite employees. Everything was great More
by rapuertorico
June 14, 2024
Excellent kind Staff, have been dealing with Chris and Brenda for many years and they're a big reason why I continue to return, although the rest of the staff are very kind and dutiful Brenda for many years and they're a big reason why I continue to return, although the rest of the staff are very kind and dutiful More
by MISTERVCF
June 13, 2024
My service advisor, Larry Fowler was very courteous and helpful. I will return for future visits as needed. Thanks again Larry for your help. helpful. I will return for future visits as needed. Thanks again Larry for your help. More
by MANICDUO2
Employees Worked With
Larry Fowler (5 stars)
June 13, 2024
The service team at the Newport News Hyundai is the #1 reason I keep going back there for new cars. Chris House and Brenda Messer are my A-level "Go To" team for all my service needs. They are prompt, res reason I keep going back there for new cars. Chris House and Brenda Messer are my A-level "Go To" team for all my service needs. They are prompt, responsive, helpful, and *always* listen to me for any and all of my concerns. Plus their attitude and patience levels are through the roof. Huge shout out and thanks -- all the time -- to Chris and Brenda! More
by davejank
June 13, 2024
First time visiting this dealership and everything went very well from start to finish. Great job everyone. Thanks. very well from start to finish. Great job everyone. Thanks. More
by TDANIEL10
June 12, 2024
The service was very good from the beginning to the end of service thank you for the nice service of service thank you for the nice service More
by semb21
June 12, 2024
Professional employees and excellent service. , Ernesto did a god jod in my car oil change and inspection. , Ernesto did a god jod in my car oil change and inspection. More
by teregucci
June 11, 2024
Communication is non existant with this dealership service center. They say your vehicle will be ready same day then do t call you to say there is a delay. The consumer has to call and follow up. Then service center. They say your vehicle will be ready same day then do t call you to say there is a delay. The consumer has to call and follow up. Then they are vague as to when your vehicle might be finished... i e 3-4 more days. Three days later still no communication from the service team. As a consumer I dont feel like my business is valued and Im just a number. More
by Nicesty72
June 08, 2024
Derick and Jeff made what is considered a stressful situation not so Stressful. After finding out I didn’t have Car rental covers on insurance, Jeff knowing that I would be without my car for several d situation not so Stressful. After finding out I didn’t have Car rental covers on insurance, Jeff knowing that I would be without my car for several days arranged a loaner car. That was a great stress reliever. More
by Vinceseidnitzer
