Southern Hyundai Newport News - Service Center

Larry Fowler the service adviser was very courteous and completed the work on the vehicle in a timely manner. completed the work on the vehicle in a timely manner. More

Everyone working there is professional and courteous. I was able to get in quickly and get my car fixed in no time. I was able to get in quickly and get my car fixed in no time. More

Excellent everyone in service dept very courteous, friendly and knowledgeable. Deal with Chris mostly. Always on top of everything for me and car appts are quick and everything is always done top no friendly and knowledgeable. Deal with Chris mostly. Always on top of everything for me and car appts are quick and everything is always done top notch so kudos to the mechanics as well More

very good . we are very happy with Southerns service The STAFF is very efficient at taking Care of their customers. we are very happy with Southerns service The STAFF is very efficient at taking Care of their customers. More

They we very friendly and really knew how to. help me with what I was looking for. help me with what I was looking for. More

Communication is very very subpar. You can't get anyone from the dealership on the phone when you call the dealership. Voice mail messages go unreturned, the only service writer that You can't get anyone from the dealership on the phone when you call the dealership. Voice mail messages go unreturned, the only service writer that seems to know what the heck is going on and cares is Chris. Jeff is useless, if you're not on his team or whatever they call it, he wants nothing to do with you unless you're there to get your vehicle and he has to hand you the keys. This isn't the first time I have written about this and the only reason I continue to come here, is because of the convenience to my residence and the mechanics that work on my vehicle. In my opinion, you need to fire everyone except for Chris and get him the help he needs and deserves. More

Been dealing with them since 08 services always been great and curtis and efficient That's the reason I take all my vehicles there and have been since 08 great and curtis and efficient That's the reason I take all my vehicles there and have been since 08 More

All is great cannot say much more will stay with them. Like all contact. I have had Like all contact. I have had More

I had a very good experience in my last visit to Southern. My auto issue was diagnosed and taken care in much less time than expected. Southern. My auto issue was diagnosed and taken care in much less time than expected. More

Always pleasant and meet you right away as you come in Always pleasant and meet you right away as you come in and they are good about texting you and letting you know what is going on Always pleasant and meet you right away as you come in and they are good about texting you and letting you know what is going on More