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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
1,090 Reviews

1,090 Reviews of Southern Hyundai Newport News - Service Center

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July 02, 2025

Enjoyed the fast service, and complimentary waiting area. Love the new car warranty and employees are all friendly and efficient! More

by Carpenter31413
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
July 02, 2025

Good service! ! They did what was asked in a reasonable amount of time with no additional sales pressure More

by annette.lombardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
July 01, 2025

I had a minor issue and the manager, Derrick, responded like you want service managers to respond. Let’s face it. When we buy a car, we “date” the sales person but we are married to the service team. I More

by jsjcdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Excellent customer service and very courteous. Staff were friendly and seemed happy to work there. More

by christopherpaschall
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jeffrey moien
July 01, 2025

The phone service to the service department is -5. It is terrible. Every time I call it takes forever , but once you get to talk to some one, they rate a 5. I am very pleased with the work and I prefe More

by kay14
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jeffrey moien
July 01, 2025

Great service provided with fast appointments and affordable pricing ensure I will be back for all my car needs More

by Mackieam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

It was nice peaceful and so much courtesy. Smooth, efficient, on point, no delays, a pleasant experience. More

by Brian Howard
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jeffrey moien
June 29, 2025

We were able to get an appointment timely and only took an hour once we arrived. More

by Shedale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

2nd time fixing cost me $270 for a wrecker why didn't it get fixed first time. More

by camerica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
June 29, 2025

Good customer service and friendly employees. They do not take long for small quick services like oil changes and tires. More

by JACOBMATHENY21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.