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Southern Hyundai Newport News - Service Center
Newport News, VA
484 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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484 Reviews of Southern Hyundai Newport News - Service Center
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June 11, 2024
Communication is non existant with this dealership service center. They say your vehicle will be ready same day then do t call you to say there is a delay. The consumer has to call and follow up. Then service center. They say your vehicle will be ready same day then do t call you to say there is a delay. The consumer has to call and follow up. Then they are vague as to when your vehicle might be finished... i e 3-4 more days. Three days later still no communication from the service team. As a consumer I dont feel like my business is valued and Im just a number. More
by Nicesty72
Verified Customer
June 08, 2024
Derick and Jeff made what is considered a stressful situation not so Stressful. After finding out I didn’t have Car rental covers on insurance, Jeff knowing that I would be without my car for several d situation not so Stressful. After finding out I didn’t have Car rental covers on insurance, Jeff knowing that I would be without my car for several days arranged a loaner car. That was a great stress reliever. More
by Vinceseidnitzer
June 07, 2024
I do not have any complaints at all . Thank you for all you do we will be back Thank you for all you do we will be back More
by Craft.robert
June 06, 2024
Great service. Very attentive. Staff assisted me with concerns I had. Very polite and listened to needs. Very attentive. Staff assisted me with concerns I had. Very polite and listened to needs. More
by Bebe23608
Employees Worked With
June 06, 2024
The staff was very polite. Offered me water and coffee. The dealership was very clean Offered me water and coffee. The dealership was very clean More
by Renee
June 05, 2024
Quick and courteous interaction when I arrived. Fast service and clear explanation on what was done on the car. Service technician also found most affordable means to complete the work. Fast service and clear explanation on what was done on the car. Service technician also found most affordable means to complete the work. More
by grubbs68
Employees Worked With
June 05, 2024
Christopher addressed all TPRM issues with my Equus efficiency in a timely manner. Tire sensors were calibrated to correct sensor indicator warning on panel. Car was test driven for any additional abno efficiency in a timely manner. Tire sensors were calibrated to correct sensor indicator warning on panel. Car was test driven for any additional abnormalities to ensure driver safety on the road. I feel extremely confident driving my vehicle back to NY. Thank you Chris. More
by SDORE.THO
Employees Worked With
June 03, 2024
The service and efficiency of the staff made this the best car buying experience of my 67 years. They went above and beyond to make my experience great. best car buying experience of my 67 years. They went above and beyond to make my experience great. More
by bionic.s
May 31, 2024
Excellent service department! It's the only place that I take my car to have work done. They are fair priced, and accurate with their estimates! Plus, I have never had to have It's the only place that I take my car to have work done. They are fair priced, and accurate with their estimates! Plus, I have never had to have the repairs revised! More
by COMBATMEDIC888
May 31, 2024
Jeff is awesome. He goes above and beyond to make sure his customers get A1 service. Thanks for doing a great job on my vehicle. He goes above and beyond to make sure his customers get A1 service. Thanks for doing a great job on my vehicle. More
by annisaguide
