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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
887 Reviews
Call Service Center (757) 264-9084

887 Reviews of Southern Hyundai Newport News - Service Center

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January 24, 2025

The service on my car was excellent. The work was fast and I did not have to wait very long. Well done! More

by fwchapman47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 24, 2025

Excellent and prompt service. .. definitely took care of my problem and would highly recommend this service department... More

by DELIMAN1
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 23, 2025

We have bought several vehicles from this dealership. We have always been impressed with their customer service. Their Service department handled my recall issue promptly. More

by NEVANDVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Hert Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 23, 2025

Fast service, friendly staff and a nice and clean waiting area with great coffee. Very happy with the service. More

by GLK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t catch his name
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Jan 24, 2025 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 23, 2025

I had an amazing experience at the dealership. Always went to Pearson Toyota for service, but after my experience here I'm so glad I had the chance to come here. More

by Hasadity
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 22, 2025

I’ve dealt with Derrick Phillips for a few years now and have nothing but respect for him and the job he does. I had Larry Fowler as my contact this time and he was great More

by Pennymb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Fowler
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Jan 24, 2025 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 22, 2025

Thank you All for the outstanding service and customer care provided to me and my vehicle. Your outstanding service is one to emulate!!!!! More

by HASSIE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 22, 2025

Well me see, I've been going to this dealership since 2004. They offer good cars and great service. That should explain it right there. More

by RVGRAVY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 22, 2025

The team at Southern Hyundai is an excellent team always providing high-quality service and are efficient as well as they are timely. No stress. More

by marlrhim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 22, 2025

The service department was very kind courteous and punctual. They had me in and out on my way in no time. More

by dmitch0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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