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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
230 Reviews

230 Reviews of Southern Hyundai Newport News - Service Center

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November 13, 2023

We have bought about five cars at that location over the years and Brenda has been taking very good care of them over these years. I like how Brenda has done this and she takes good care of us. Also, that More

by MIC27PAIGE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

The dealership and it’s staff was pleasant, as usual. Looking forward to my next visit. More

by amber647195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer
Nov 09, 2023 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 09, 2023

Good place to take your car for service. Good customer service, friendly and service with a smile. Good with looking out for you and your vehicle. More

by HNLOR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 08, 2023

Staff is always polite and professional. The dealership building is always near and clean. Coffee is great! More

by NETT_89115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

As always, my experience is smooth. Great staff that are friendly and professional. The work is done quickly, on time (or soooner!), and I can trust it's done right. More

by CATURNER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 06, 2023

As always, a great team effort and experience at Southern (retaining Hall's original Service Team), from the personal greetings from Derrick at the top, to Brenda guiding my vehicle through the work, and eve More

by DAVIDINWBURG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 05, 2023

Brenda is always pleasant to deal with . I am satisfied with the southern Hyundai experience More

by PAULA_SEAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 05, 2023

Efficient and friendly service as usual. Despite the change of ownership it was a wonderful to see the same service crew! More

by MELISSAABHICKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2023

This was the quickest visit I’ve ever had. I was in and out in about 30 minutes. More

by KARIN_BOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 05, 2023

Great place to get car serviced. I had a good experience. Taking your car in for repairs is never easy or stressless. You never know the unexpected cost. I was pleased that the w More

by GLANELPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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