Southern Hyundai Newport News - Service Center

Excellent service and advice, Courteous and Thoughtful They are accommodating. Mrs. Brenda is my favorite. She understands the importance of being trustworthy and how stressful having vehicle issues can b They are accommodating. Mrs. Brenda is my favorite. She understands the importance of being trustworthy and how stressful having vehicle issues can be. She is funny also. I really appreciate all the services reps ( Brenda, Jeff and Chris) and my last visit the service manager ironed out the issue and got me taken care of. Please don't change how they do business and interact. More

Despite being booked they took my car as a drop off, and got the job done within a reasonable amount of time. I appreciate the quick turnaround and great communication got the job done within a reasonable amount of time. I appreciate the quick turnaround and great communication More

As always, very courteous, professional, and expedient to my needs I can always count on Jeff to make it easy for my vehicle to get serviced. He's always accommodating for me and I really appreciate that. He my needs I can always count on Jeff to make it easy for my vehicle to get serviced. He's always accommodating for me and I really appreciate that. He is an excellent asset to your company. More

Wonderful every time Very helpful and appreciated My car maintenance is always done in a timely manner. The team consistently communicates all updates with me. They are always pleasant and courteous. maintenance is always done in a timely manner. The team consistently communicates all updates with me. They are always pleasant and courteous. More

Check in was easy, waiting room clean and pleasant. Was able to use the shuttle service when I dropped my car off. For pick up , it felt like they didn't want me to use the shuttle service. Was able to use the shuttle service when I dropped my car off. For pick up , it felt like they didn't want me to use the shuttle service. More

Service was prompt. And unlike some dealers, there were no hidden surprises. Only what was asked for was done. And unlike some dealers, there were no hidden surprises. Only what was asked for was done. More

Excellent Clean efficient comfortable and polite very professional This dealership is like no other thanks professional This dealership is like no other thanks More

Perfect. No issues at all. A loaner vehicle was provided in the morning, and my car was ready to pick up by lunchtime. Easy. No issues at all. A loaner vehicle was provided in the morning, and my car was ready to pick up by lunchtime. Easy. More

I always received great service. You deal with the sales department 1time, but the service dept. for the life you own the vehicle. I've always enjoyed the service rep. Brenda Messer. You deal with the sales department 1time, but the service dept. for the life you own the vehicle. I've always enjoyed the service rep. Brenda Messer. More

Appointments always available and Brenda is always very attentive and professional. Wouldn't go anywhere else. attentive and professional. Wouldn't go anywhere else. More