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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
231 Reviews

231 Reviews of Southern Hyundai Newport News - Service Center

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March 09, 2024

My son and I had an appointment in Newport News and our tire hit a curb extremely hard. We were 2 miles from the dealership and they told us to bring in the car as an emergency. It was not drivable and the More

by cereid13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
Mar 13, 2024 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 09, 2024

Brenda always gives great customer service. She will explain what is going to be done service wise and I am very satisfied with the service. More

by NCAPEL
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Mar 13, 2024 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 08, 2024

Great service! They were very helpful and knowledgeable. We have been doing business at the location for 17 years now. Everyone from sales, service and parts are f More

by GBMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 07, 2024

Customer service was great. Brenda is awesome. But I'm mad my oil change was 75 dollars. I think ima do it myself next time More

by CLAYJASON
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
Mar 07, 2024 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 06, 2024

Everything went well and no issues at all It was a friendly and easy service More

by CGHERBST
Recommend Dealer
Yes
March 06, 2024

Made me a repeat customer for the brand and my next new car will be a Hyundai! More

by IHNCOLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Smith
Mar 06, 2024 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 05, 2024

Performed all requested services in a timely manner Chris House was very helpful and professional More

by VMCAGNON
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto Rosado
March 03, 2024

They have been very helpful. I had some problems in the past and they worked me in. More

by julia_strait
Recommend Dealer
Yes
Employees Worked With
Jeff Moien
March 02, 2024

Great. .. Brenda was kind, courteous, and made sure the service experience we had was excellent. Everyone was polite and our service went just as we'd hoped. More

by evelyn.galloway
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
February 28, 2024

Always professional, knowledgeable and friendly. Everyone is very helpful and knows the products. Thank you More

by JNBREBER
Recommend Dealer
Yes
Employees Worked With
Brenda Messer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda Messer
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