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Southern Hyundai Newport News - Service Center

Newport News, VA

4.8
563 Reviews

563 Reviews of Southern Hyundai Newport News - Service Center

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November 05, 2024

Southern Hyundai has never disappointed me the service as always been great. Larry, the service writer was very professional and I am looking forward to purchasing my next vehicle there. More

by Whitneybunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry service writer
November 04, 2024

Quick service. . The fifteen words minimum is one of the reasons I refrain from filling out surveys. My time is my time. Great service and I will be back . More

by Rellsworth01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the service person
November 04, 2024

Very polite & courteous. The dealership is clean & offers snacks while waiting for your vehicle to be finished More

by lealajoie02
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Service was very quick and the buying process was easy with Mr smith answering all of our questions More

by UKNANDO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Wonderful service and customer service. I appreciate the service department really explaining what I need and ensuring I get the best value. I drive two hours just to get my car serviced at More

by B Radcliffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

After two failed attempts at Tysinger to get my recall fixed, Newport News Hyundai fixed my Genesis without hesitation. More

by FURST6
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Jeffrey’s customer service was awesome! He was very pleasant and helpful. My car was ready when I got there. More

by ALONZOSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

The dealership was very professional. Contacted me to Keep me informed, and was able to complete all my needs in one day. Thank you More

by celested4nsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Service great as always but I was extremely disappointed that I couldn’t use my Rewards that I accumulated to cover the cost of my last service. Times are tough right now and everyone is pinching pennies to More

by Cmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

They were very helpful and got me in in short notice to get my oil changed. I really appreciated it. So I was very pleased. More

by lindaahrens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not sure who did my oil change
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