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Southern Hyundai Newport News

Newport News, VA

4.8
1,380 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 1,380 reviews

January 27, 2025

Well let me see. ..I have been doing business with this dealership since 2004. I have enjoyed all the cars I have bought. Hyundai cars are dependable and reliable. You More

by RVGRAVY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda. ???
January 26, 2025

Took 3 and 1/2 hours and charged 400 for 1 tire replacement after I came in 4 days prior to set up the appointment and this was apparently the “best day” to come in. I came in at opening (7:30) and More

by connormware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mosley Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith McCullers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Everyone was friendly, but not pushy. All of my questions were answered. Things that I didn’t understand were explained. Lamar was a pleasure to work with. More

by cyndi5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Always fast professional and friendly. They take care of all my vehicles needs. Always fit me in. More

by chenoramacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Great service, great value, and my car works great after all of the staffs hard work. More

by wrightak15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

This was my first time and service and waiting room was right on point. I'm looking forward to returning and making it my permanent dealership for service. More

by salsoul7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Jeff is very professional and truly cares about his customers and the safety of their vehicles More

by TIERRA.GRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Hert Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Abi-Saab
5.0
This rating includes all reviews, with more weight given to recent reviews.
K. LaMar Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Hardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Childers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 24, 2025

The service on my car was excellent. The work was fast and I did not have to wait very long. Well done! More

by fwchapman47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Blyth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 24, 2025

Excellent and prompt service. .. definitely took care of my problem and would highly recommend this service department... More

by DELIMAN1
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 23, 2025

We have bought several vehicles from this dealership. We have always been impressed with their customer service. Their Service department handled my recall issue promptly. More

by NEVANDVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Hert Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
jeffrey moien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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