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Southern Hyundai Newport News

Newport News, VA

4.7
2,639 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 2,639 reviews

April 10, 2026

As always I have a great experience with any team member. They are very courteous and do a great job with honesty and communication. More

by robertsy
Recommend Dealer
Yes
Apr 10, 2026 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 10, 2026

When I first took in my car. .I handed it over and was told they can look at it on Monday. When it was Monday I tried to call them and email them. They did not answer so I had no More

by Alber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rosado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2026 -

Alber responded

Jarod Montgomery 331-267-0477 Responding with my overall experience.

Apr 10, 2026 -

Southern Hyundai Newport News responded

Jarod. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 09, 2026

I always loved Southern Hyundai because they are quick and the customer service is fantastic. I haven't had any issues with Southern Hyundai, my car is in safe hands, I trust them. More

by Sd
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
Apr 10, 2026 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 09, 2026

They have provided excellent care for me and my car, Ruby. I moved from GA a year ago and I'm very pleased with the service department. More

by teresa.foster
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
Apr 10, 2026 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 08, 2026

I've always been treated politely and they have always been helpful I always feel Chris is honest about what I need done to my vehicle. More

by JENNIEDAVIS68
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 10, 2026 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 08, 2026

They got the job done quickly and efficiently. They were polite and I got notifications via text. I loved that they didn't try to sell me something my brand new car (I bought it new) did not need. More

by anacristy
Recommend Dealer
Yes
Employees Worked With
Chris House
Apr 10, 2026 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 08, 2026

Very pleased with the service I received I feel that all of my expectations were met. More

by Cgiles0951
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bradford
Apr 10, 2026 -

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 07, 2026

Fast and reliable. I always feel comfortable bringing my car to be serviced. A return customer. More

by princesel
Recommend Dealer
Yes
Employees Worked With
Christopher House
Apr 10, 2026 -

Southern Hyundai Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 05, 2026

The waiting area was good. And the area was small for amount of people. And the amount of snacks provided was good. More

by EGS_1979
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bradford
Apr 10, 2026 -

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 05, 2026

But the car for My Son. He's been dealing with the service but so far it's been seamless. Which means that you're doing a great job and he's learning some independence - Tha More

by ben.pettus
Recommend Dealer
Yes
Apr 10, 2026 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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