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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.3
561 Reviews
Call Service Center (757) 394-3042

561 Reviews of Southern Hyundai Chesapeake - Service Center

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November 10, 2024

I Came in for open recalls on vehicle. Dealership is ok not the best. Just learned of new management. Hopefully things continue to improve for the better for customers. More

by CHARLESSIMMONS1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Christie, Josh Manning
Report | Print
November 04, 2024

Great experience at Hyundai. Very nice group and makes you feel important. Not crazy about the Venue but be back to get a Kona next year. More

by NANNYFOX8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name from 3 or 4 years ago.
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November 04, 2024

The customer service Was A bit Shakey Towards me In the beginning .It seems that I was Frustrating Ms.Angela with the Questions I had For her. It seems she was blowing me off a little but I figured she Was More

by Meka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie, Josh Manning
Report | Print
October 27, 2024

Angela is very good at her job. The parts for my car quickly What else can I say More

by NAMSWANSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
Report | Print
Oct 30, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 25, 2024

Great staff, great dealership. Could have done without CNN on the tv but that’s being picky. Awesome job! More

by mikealleva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie, Jay Tippett, Josh Manning
Report | Print
Oct 30, 2024 -

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 24, 2024

Everything thing went well. I brought my Santa fe in and Angela made sure I was taken care of. More

by 20CARSAMONTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
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Oct 30, 2024 -

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 22, 2024

I Was Quoted An 1hr - 145mins But It Was Really A 3 hour Wait Before They Even Serviced My Vehicle. I'm Not Mad But Don"t Quote Me A Certain Time And It"s Way Pass That Quote You Said. More

by Everyone Loves Everyone
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Thoman
Report | Print
Oct 23, 2024 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 22, 2024

Staff was friendly. Scheduling was easy to complete online. The repair tech was knowledgeable and completed my service timely. More

by LGRAZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
Report | Print
Oct 23, 2024 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 22, 2024

My experience with my service advisor and technician are always positive. I am greeted with a smile and professional attitude, and always receive an explanation of the issue and work to resolve it. I am wel More

by gr802020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
Report | Print
Oct 23, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 21, 2024

After our car was towed to your dealership, there was no communication for several days even though we tried multiple times to call, text, & email. More

by TGJIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Christie
Report | Print
Oct 23, 2024 -

Southern Hyundai Chesapeake responded

"TGJIV" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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