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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.3
584 Reviews

584 Reviews of Southern Hyundai Chesapeake - Service Center

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June 22, 2025

Friendly and quick responses. Vehicle was ready practically at the time quoted. Overall great experience. More

by GREGORY.WOODLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 22, 2025

For the first time, I did not feel hassled by Southern service desks. This is our first time coming to this service desk for routine items as opposed to the Volkswagen dealer. I don’t think I will go back More

by AMYYOUNGER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 26, 2025 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 22, 2025

Sean was pleasant and great to work with. Kudos go out to him. He provided the required service for my vehicle. Also, he saw an outstanding recall and took care of that. More

by proequip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 21, 2025

Sean was great very kind and great customer service. He was very honest and capable. More

by AYANDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 20, 2025

Sean was very kind, and was willing to work with us for a pick up! We really appreciated his hard work and attitude! More

by HAEFELEPATTIJEAN
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pierce
Jun 26, 2025 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 19, 2025

Good service wish that it could be a faster service but overall will recommend the service More

by WRS196250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 19, 2025

It was good I’m glad I finally got what I needed taken care of dealing with my suv More

by AALIYAHRICHARDSON33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Magnuson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 17, 2025

Great customer service everyone had smiles on there faces. Fast service and the hours are great More

by SHEBA306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Magnuson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 14, 2025

I cant express how grateful I am for the above and beyond experience that this team, especially Renee and the young mechanic (Im sorry I dont have his name!) who helped me gave a first time customer in a ver More

by Krispy
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 14, 2025

Great service, friendly and helpful staff. We always bring our car to this dealer because of this. More

by RAUL.CRESPO9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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