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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.4
522 Reviews

522 Reviews of Southern Hyundai Chesapeake - Service Center

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November 15, 2024

Quick work. Kept us informed. Very pleasant. Will continue to take car to dealership for other work More

by Thekilr59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie, Josh Manning
November 14, 2024

Had a good service experience changing the battery in my Genesis. Will go back again. More

by WBBRUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
November 13, 2024

3+ hour wait to change a single tire and fill up my tank of gas as promised (I had to remind them to fill the tank as they didn’t do it before returning my vehicle). An absurd wait for a single time change. More

by jason.d.figueroa
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Floyd Pilley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
November 13, 2024

Very nice place to go and get car service and hang out with my sales person. More

by floydjohn906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Manning
November 12, 2024

I dropped my car off at 8:30am and texted for an update at 12:30 then called at 1, 1:30, and 2pm before I just got a ride back up to pick up my car. I was never notified or contacted with multiple requests More

by KLOUDERMILK52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Manning
November 12, 2024

I appreciate the friendliness and professionalism of the staff. I was told the oil change would take approximately two hours and to my surprise, the job was done just under two hours. Thank you Southern Hyu More

by MDILLARD1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
November 12, 2024

Steve was great to deal with! Had a few hiccups, but he went above and beyond. More

by jnbasbjdb
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Thoman
November 12, 2024

I was immediately served after I entered the customer service area. They are all polite. More

by emman.mesias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
November 12, 2024

Service was excellent and the gentleman that waited on me was very friendly and professional. More

by CLYDENLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Manning
November 11, 2024

Last year I paid zero for my state inspection. This year I was charged $20 with no explanation even though I asked. my oil change with inspection came to $103 which I feel was excessive. More

by laroccamaureen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Christie, Josh Manning
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