Southern Hyundai Chesapeake - Service Center

I used Southern Hyundai service department twice where the service was horrendous. Both times, It took several days to diagnose and repair my car. In both cases, within several days, the problems they sup the service was horrendous. Both times, It took several days to diagnose and repair my car. In both cases, within several days, the problems they supposedly repaired resurfaced and required additional days to diagnose and repair. More

The waiting area was clean and well stocked. The technicians were friendly and helpful. The work was preformed quickly and I was back out on the road in no time. I enjoy the free oil changes and The technicians were friendly and helpful. The work was preformed quickly and I was back out on the road in no time. I enjoy the free oil changes and safety inspections because I use the service shop at the dealer where I purchased the car. More

Very good customer service. Very helpful, answered all my questions. Got back to me in a timely manner, Very helpful, answered all my questions. Got back to me in a timely manner, More

Outstanding, professional, clean. Everyone greets you with a smile and genuinely cares about you the customer. Everyone greets you with a smile and genuinely cares about you the customer. More

They were fast and efficient. Very informative and really nice. The staff made sure that everyone was comfortable and I was given updates on the status of my vehicle Very informative and really nice. The staff made sure that everyone was comfortable and I was given updates on the status of my vehicle More

Thank you for taking the time to speak with my wife and about our concerns with our vehicle. We really appreciate you getting us a rental car to use. about our concerns with our vehicle. We really appreciate you getting us a rental car to use. More

The service manager was very obliging, I appreciated the the woman at the Body Shop who did the assessment. the woman at the Body Shop who did the assessment. More

I would highly recommend Mr Steve Johnson and Mr Jimmy Stancil to anyone who ask they are fantastic young men. They gave me just what I was looking for and met all of my expectations. Kudos to these gentl Stancil to anyone who ask they are fantastic young men. They gave me just what I was looking for and met all of my expectations. Kudos to these gentleman in listening skills and caring for the customers. Keep up the good work gentleman job well done. They made my grand daughter very happy. More

I scheduled a service online and was quoted a huge price difference when I arrived at my appointment, which turned me off and forced me to get an oil change and tire rotation only. I bought my car from this difference when I arrived at my appointment, which turned me off and forced me to get an oil change and tire rotation only. I bought my car from this location back in 2016 so I’ve been customer for almost 10 years. I don’t think it’s good customer service to not know what service has already been performed when all of your maintenance has been done at this establishment. I paid for a tire rotation but I’m convinced that was not done. Just a rip off and not good customer service at all! More

Good customer service and fast responding I bay my car they did great job thank you !! they did great job thank you !! More