Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Southern Hyundai Chesapeake - Service Center
Chesapeake, VA
584 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
584 Reviews of Southern Hyundai Chesapeake - Service Center
Sort by
June 28, 2025
I took my truck in for a routine oil change at 7:30am and didn’t get it back until 6:00. Disappointingly, I didn’t get a phone call updating about the progress didn’t get it back until 6:00. Disappointingly, I didn’t get a phone call updating about the progress More
by nwwilson24
Verified Customer
June 28, 2025
Service was quick, and staff is always friendly and helpful. Answers all my questions and easy to reach. helpful. Answers all my questions and easy to reach. More
by SAMANTHA107
Employees Worked With
June 28, 2025
Great service, everyone was very professional and informative and polite. Plan on coming back again. informative and polite. Plan on coming back again. More
by williampearson
June 28, 2025
Good Team Good Service Good all-around experience ? ? ?? ?? ?? ?? ?? ?? ?? ? ?? ?? ?? ?? ?? ?? ?? More
by n.jett
June 28, 2025
I don’t understand why it take 3 hours to change oil. Car not setting in the bay. Car not setting in the bay. More
by justinshepheard
Employees Worked With
June 27, 2025
Southern's service is abysmal. The only saving grace is the staff. Southern regularly tries to walk back services Hall guaranteed before they were bought. I've bout 4 vehicles from The only saving grace is the staff. Southern regularly tries to walk back services Hall guaranteed before they were bought. I've bout 4 vehicles from this location under Hall. I will not be returning for my 5th under Southern. More
by imnotgivingyoumyemail
Employees Worked With
June 27, 2025
The staff is quite pleasant especially Caitlyn. It was a considerable long wait, but it was to be expected given the short staffing. It was a considerable long wait, but it was to be expected given the short staffing. More
by AYANALAWRENCE
Employees Worked With
June 26, 2025
Sean and Floyd was very helpful to me. I love coming to that dealership because they always treat me very good and are very nice. I would recommend this place to anybody and ask to speak t I love coming to that dealership because they always treat me very good and are very nice. I would recommend this place to anybody and ask to speak to Sean. More
by keshia1287
June 26, 2025
First time dealing with both. Seems honest and professional and friendly. They seemed to be concerned that I was informed and satisfied with the service. Seems honest and professional and friendly. They seemed to be concerned that I was informed and satisfied with the service. More
by LWCVKW
June 24, 2025
Steve Johnson (sales) and the remaining staff was amazing to work with. It took me a long time to complete my research and decide to purchase a Palisade. I never felt pressure and Steve was always willing to to work with. It took me a long time to complete my research and decide to purchase a Palisade. I never felt pressure and Steve was always willing to wait until I felt comfortable. Highly recommend! More
by thewiecherts
