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Southern Hyundai Chesapeake
Chesapeake, VA
549 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Hyundai Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 549 reviews
January 16, 2025
The service team has always been very responsive. The phone system needs some work, very hard to get a hold of anybody. The phone system needs some work, very hard to get a hold of anybody. More
by Amy
Verified CustomerEmployees Worked With
January 16, 2025
Poor communication, took way longer than expected. I sent text messages to the number sent to me and never received a response. I sent text messages to the number sent to me and never received a response. More
by dminggia
January 16, 2025
The service was phenomenal. I was well informed on what was going on with my vehicle. I was well informed on what was going on with my vehicle. More
by CHASSELL3
January 16, 2025
Always efficient and clean. They are a pleasure to work with, and easy to make appointments online. They are a pleasure to work with, and easy to make appointments online. More
by ELIZABETH51
Employees Worked With
January 14, 2025
The customer service is sub par. My vehicle was held for two days without any communication. My text and two calls went unanswered. Was given an estimated and when my car was picked My vehicle was held for two days without any communication. My text and two calls went unanswered. Was given an estimated and when my car was picked up it was $200 more than the estimate without and call authorizing that amount. Not pleased and probably won’t return More
by LILLORETTA58
Employees Worked With
January 12, 2025
Y’all are a lifesaver! We found exactly what we wanted and for a reasonable price. The staff is amazing, going the extra mile. We found exactly what we wanted and for a reasonable price. The staff is amazing, going the extra mile. More
by ora.mcguire2013
Employees Worked With
January 12, 2025
Rene did a great job helping find my car’s issue and get it covered through my warranty. However, the dealership’s phone system makes it nearly impossible to communicate with the team regarding the status o it covered through my warranty. However, the dealership’s phone system makes it nearly impossible to communicate with the team regarding the status of your vehicle. More
by Karherinebursch
January 11, 2025
Marcus was an absolute gem! He made the car buying process so wonderful to go through. While I was excited about buying a new car, I dreaded having to go through the process. Ma He made the car buying process so wonderful to go through. While I was excited about buying a new car, I dreaded having to go through the process. Marcus made it so enjoyable and plan to come back to him for any future needs. We had our 5 year old son with us who is very high energy, and he even had coloring stuff for him! Thank you for making this process so smooth! More
by jmtallaksen
January 11, 2025
Customer Service has dwindled severely! I waited over 4 hrs for my scheduled car appointment just to be told it won’t get seen ! Let car and didn’t get a call back til 2weeks later and that I waited over 4 hrs for my scheduled car appointment just to be told it won’t get seen ! Let car and didn’t get a call back til 2weeks later and that’s included with me visiting twice just for a battery replacement! Service manager did take off diagnostics charge but that’s doesn’t account for the inconvenience this caused me and family ! Rene Polanco was very helpful and apologetic & he even walked me to my car I won’t be returning!! More
by MALONE_SHANTA
January 10, 2025
Marcus went above and beyond to deliver a satisfying experience that we won’t forget! experience that we won’t forget! More
by Ryanwhite
Employees Worked With
