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Southern Hyundai Chesapeake
Chesapeake, VA
727 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Hyundai Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 727 reviews
June 06, 2024
This is the first time I have had service here new owner. It's excellent. It's excellent. More
by RICHARD.ROCHEFORT
Verified Customer
June 06, 2024
Fast service, friendly staff. Nice waiting area. Will continue to have my car service there Nice waiting area. Will continue to have my car service there More
by rrsswoodard
June 05, 2024
Came in for a tire repair. Came in the next day same tire same problem. Need a new tire. Have to order one. Will see how it goes next visit. Everyone was very pleasant. See you Came in the next day same tire same problem. Need a new tire. Have to order one. Will see how it goes next visit. Everyone was very pleasant. See you soon. More
by pat10120
Employees Worked With
Steve Cook, Sam Pedraza, Angela Christie
June 05, 2024
Great job friendly people I will be using this team again timely manner nice atmosphere timely manner nice atmosphere More
by lawrencedavis489
Employees Worked With
Other Employees :
Steve Cook, Brandon Davis, Sam Pedraza, Angela Christie, Vladimir Marinov, Christopher Thoman
June 05, 2024
Prior coming to this Dealership I went to two other locations they couldn’t accommodate Me what I needed done and that’s when I reached Out to Hyundai., excellent customer service. locations they couldn’t accommodate Me what I needed done and that’s when I reached Out to Hyundai., excellent customer service. More
by LCHINA68
Employees Worked With
Sam Pedraza
June 04, 2024
When I spoke to your service department about my inspection, I was informed they would be “available” until 5pm. I was not advised in any way that if I did not make it there by 5pm I would not be ab inspection, I was informed they would be “available” until 5pm. I was not advised in any way that if I did not make it there by 5pm I would not be able to get my car, which was there for its free lifetime inspection. I arrived at 6pm and was told by two people in the lobby there was no way to get my keys because it is “two separate worlds”. I was floored and thankfully found an alternative until I was able to get my car. Under Hall, I NEVER had this problem. I could get my keys from the reception if the service desk had closed. Unbelievably poor customer service from Southern. Bring Hall back. I will not be servicing with Southern going forward outside of my lifetime inspection. More
by WA2TUF
Employees Worked With
Angela Christie
June 04, 2024
Horrible service. Went for oil Change and requested for them to change my headlight bulb. They told me the bulb wouldn’t work and I needed a new headlight so I decline Went for oil Change and requested for them to change my headlight bulb. They told me the bulb wouldn’t work and I needed a new headlight so I declined and then my oil change sticker wasn’t changed and my oil still looked extremely dark. Fast forward 2 weeks later I take it to a different shop to get second opinion on my head light and was told all the wires are missing from inside the headlight so apparently they stole my wires as well or threw them out without informing me. Will not be going back there. More
by TIFFANY VEALE
Employees Worked With
Steve Cook, Sam Pedraza
