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Southern Hyundai Chesapeake

Chesapeake, VA

4.4
548 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Hyundai Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3416 Western Branch Blvd

Chesapeake, VA

23321

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Showing 548 reviews

January 31, 2025

My issue was not fixed. I have called twice and not received a response yet. Your call system does not forward calls to service. HORRIBLE EXPERIENCE. I would love to h More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Floyd Pilley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unknown no one has name tags or identified themselves
January 31, 2025

Dealership great call center terrible. Could not provide updates to my service and if the vehicle was ready. More

by GONZ216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

The people are nice and approachable,the person that helped is really helpful,she explain everything for me More

by ZALVAHEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee not listed
January 30, 2025

Marcus Listens to what you’re looking for, mindful and understanding. definitely will be back when we’re in the market. More

by ERobinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Burruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Wonderful dealership, great sales team that was willing to work with me. Marcus personally helped me out a ton! More

by Keldon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Burruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Rene effectively communicated what was necessary for my vehicle and was very responsive. Not reflective of him is the fact that the prices for service work to be performed posted on their website when sch More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Rene greeted me personally, made the process easy by addressing my needs and concerns quickly. More

by Brhinton81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Champ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Great experience and very helpful and up front about the hole process. Thanks again for everything. More

by oglejerry69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Champ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Thoman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Burruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Service was amazing and no charge. Dropped the car off about 10 it was ready by 1. More

by PSTONI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

They were able to work me in without appointment. I appreciate their responsiveness and attention More

by hannajill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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