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Southern Hyundai Chesapeake

Chesapeake, VA

4.5
405 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Hyundai Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3416 Western Branch Blvd

Chesapeake, VA

23321

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Showing 405 reviews

March 24, 2024

Knowledgeable staff willing to help and work with the customer to solve the problem and meet customer needs. More

by mel.lee55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Pedraza
Mar 26, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 24, 2024

Great service as always! Staff are friendly. And always up to any task with a smile More

by FVLEE17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cook, Brandon Davis, Sam Pedraza
Mar 26, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 22, 2024

Eighteen year customer and little effort to keep me as a customer. Treated like a naive female which I am not More

by KARENLMCKINLEY
Recommend Dealer
No
Employees Worked With
Three managers
Jul 08, 2024 -

Southern Hyundai Chesapeake responded

Thank you for bringing this to our attention, Karen. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

March 21, 2024

Everyone treated me great. There were a few times over the past months when I called to check on a part that my message wasn't returned so I had to call back it wasn't left for More

by Timdunn0
Recommend Dealer
Yes
Employees Worked With
Vladimir Marinov, Vladimir Marinov
Jul 08, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to provide us with this feedback.

March 15, 2024

Very polite efficient and professional. All my needs were met and I am extremely satisfied More

by Liteweight46098
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Mar 15, 2024 -

Southern Hyundai Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 14, 2024

From hunting to bying, a top notch group. I didn't go to priority due to the atmosphere at Southern. More

by rcsturgeon
Recommend Dealer
Yes
Employees Worked With
Jimmy Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Stancil
Mar 15, 2024 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to provide us with this feedback.

March 11, 2024

We took the vehicle in for an open recall when dropping it off service writer made zero attempt to upsell anything Mr. Conrad while we're taking care of your recall can we do anything else for you? Do need More

by WLC46
Recommend Dealer
No
Employees Worked With
Angela Christie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Jul 08, 2024 -

Southern Hyundai Chesapeake responded

"WLC46" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 10, 2024

Nice comfortable remodeled waiting room . Staff was friendly in the showroom .On time and efficient. More

by carol12265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Marinov
Mar 13, 2024 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 09, 2024

Easy check in process and the service didn't take as long as I thought it would be. More

by SHARYN.HOLMES
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Mar 13, 2024 -

Southern Hyundai Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 09, 2024

Fast and friendly with professional service. They recommended the services at 50K miles and gave me the options based on the requirement of my car. More

by wray1020
Recommend Dealer
Yes
Employees Worked With
Angela Christie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Mar 09, 2024 -

wray1020 responded

Thank you for outstanding service.

Mar 13, 2024 -

Southern Hyundai Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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