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Southern Hyundai Chesapeake

Chesapeake, VA

Overview
Employees
Reviews
Vehicles
4.4
611 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Hyundai Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3416 Western Branch Blvd

Chesapeake, VA

23321

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Showing 611 reviews

January 26, 2025

Rene greeted me personally, made the process easy by addressing my needs and concerns quickly. More

by Brhinton81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Champ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 26, 2025

Great experience and very helpful and up front about the hole process. Thanks again for everything. More

by oglejerry69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Champ
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Burruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Thoman
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January 25, 2025

Service was amazing and no charge. Dropped the car off about 10 it was ready by 1. More

by PSTONI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Manning
Report | Print
January 24, 2025

They were able to work me in without appointment. I appreciate their responsiveness and attention More

by hannajill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
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Jan 24, 2025 -

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 23, 2025

There was little to none communication. I had to call to get updates. When I called I didn’t get to speak to my advisor. I had to ask for a manager in order to get an update. More

by ANDERSONDNADIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember their names
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Jan 24, 2025 -

Southern Hyundai Chesapeake responded

We value and appreciate your business, Nadia. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

January 23, 2025

Staff does not communicate with each other and ignores customers. I do not intend to deal with this dealership ever again. More

by RSQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Polanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie, Josh Manning
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Jan 24, 2025 -

Southern Hyundai Chesapeake responded

"RSQ" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 22, 2025

We waited entirely too long! 3.5 hours for oil/filter change, rotate tires and state inspection for the first appointment in the morning! More

by vabeachboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Christie
Report | Print
Jan 24, 2025 -

Southern Hyundai Chesapeake responded

"Vabeachboy" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 22, 2025

Had a great experience at Hyundai Chesapeake. Had the privilege of working with Eli Philson, salesman. He was very profesional and has been very responsive to any and all questions! Ask for El More

by ljoyner052264
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Philson
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Jan 24, 2025 -

Southern Hyundai Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 21, 2025

Not so great. Charged me for oil I provided and still waiting for a part to come in. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela Christie
Report | Print
Jan 24, 2025 -

Southern Hyundai Chesapeake responded

Fred. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 19, 2025

Always customer oriented. Super waiting area. Comfortable. Great customer service staff. Professionalism seems to be their motto. More

by patswett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Manning
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