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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,437 Reviews

1,437 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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January 20, 2022

Ecelent mechanical department and customer representives handeled issues smoothly.and timley. Even durning this covid issue with limited employees all has gone well More

by CATALINO.MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 20, 2022

I told them to take a look at my transmission to fix something and ended up getting something fixed for 1,800. Them when I called back and said I’m still having transmission problems. I was told I had t More

by richard.a.washington4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your feedback, Richard. We will be happy to coordinate a conversation with you and our service leaders about this matter. We have already forwarded your information and contribution to the team who will be contacting you directly to address your concerns. Be well.

January 20, 2022

Great service advisors , informative and helpful with the questions I had asked! Hope to get the same service next time ! More

by DBFERGUSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jan 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

January 20, 2022

Was happy I didn't have to wear a mask and was allowed to wait for my oil change, supposed to be express, but I guess about 2 hours early in the morning isn't to bad More

by BOBBY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 20, 2022

Since buying my first Dodge van in 2002 we have always had great service from this dealership. Always courteous and knowledgeable what-ever problem I came in with. Thanks Southern. More

by RJ3SJHEMSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

January 10, 2022

it was a great service and quick fix good experience. here are 5 more words. More

by os04earnest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Nichols
Jan 10, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 08, 2022

I have bought 4 cars from the excellent sales staff and I get all my service done by the excellent and knowledgeable service men and women. Thank you Sam Vanderslice and Dave Giffin. More

by htysmd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Little.
Jan 08, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

January 08, 2022

Always receive great service from this dealership. They take care of their customers and work is always done right the first time. More

by JOHNSONF18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Jan 10, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 07, 2022

It’s been almost 4 years and they are still amazing every visit. No matter who helps me they are always friendly and willing to help! More

by lanell.w.bedford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

January 07, 2022

Mr. Sam Is Great! I really appreciate him. Truly! He is always so nice, patient and takes time to understand and find solutions to all situations. More

by sundaybeavers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Jan 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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