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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,438 Reviews

1,438 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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April 07, 2022

The workers were able to gather my information and check me in quickly. They got to my car within an appropriate timeframe and completed the service as needed. More

by tmak1931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 07, 2022

Southern Dodge has always been courteous and friendly when I bring my vehicles to them …. We always use Mike to work on our vehicles…. He is Awesome and Deserves Recognition ….. More

by sharon121762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Leonard
Apr 07, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 06, 2022

Staff were very friendly and respectful of my time. My Jeep was done well before the promised time! More

by PWELLS21K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the names.
Apr 06, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 30, 2022

Great service, friendly staff, but my goodness stop blowing up my email inbox begging me to leave this review. Love southern, xxxx whoever sends out this spam. Hope you get fired xxxxxxx. More

by RONALDEBEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Destiny, service advisor. 5 stars
Mar 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback, Ronald. Please know that your information has been forwarded to our leadership team for review to fix any issues you are experiencing. Be well.

March 30, 2022

Once again Tina and the service department were great. Awesome service. Very accommodating and helpful throughout the whole process. More

by creinhard01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Dickenson
Mar 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

March 30, 2022

Nice staff. . great service.. shuttle home offered love this place yes yes yes wonderful awesome More

by carmen.armstead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember names
Mar 30, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 29, 2022

I went in for an oil change and tire rotation. I got the oil change but there is no way I'm paying 65.99 for a tire rotation that's completed while the oil change is happening. I was told it was b More

by michealb66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lowen Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your contribution. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review. We hope to hear back from you soon.

Mar 29, 2022 -

michealb66 responded

Micheal Bernard 843-513-3191

March 27, 2022

Always have received prompt and courteous service from Southern Fiat. Will return soon for a recall on my 2019 Fiat 124 Spider More

by jward2865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina in Fiat Service
Mar 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 25, 2022

Anthony Carey was awesome to purchase from. Informative & helpful. Service visits have been great too. More

by jancline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 24, 2022

My experiences at Southern Dodge have always been good, the service and sales people are the best. More

by hsteig_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wood
Mar 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

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