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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,438 Reviews
Call Service Center (757) 855-2277

1,438 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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April 19, 2022

Great service. Awesome communication and amazing time management. I was satisfied. No complaints. I will happily return for my next oil change. More

by matthews.t88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 19, 2022

Good service and staff were very friendly and helpful. Service is part of the package deal at Southern which is excellent for my retirement budget. More

by SHIRLEYHERLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I only worked with the service department
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Apr 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 19, 2022

I must say no issues this visit to the dealership excellent service from start to finish. Great improvement. More

by hfraser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
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Apr 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

April 18, 2022

Always have a pleasant experience when having work done on my vehicle. Staff is courteous, approachable, and always keep me updated on the status of repairs. More

by 82USN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Apr 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 18, 2022

Excellent and timely service every time. Staff is extremely helpful and always keeps me informed of work being done. More

by RZREPP11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 18, 2022

Friendly associates in service and sales , wish job task (oil changes ),were handled faster sometimes . More

by KEVSTER30
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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Apr 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your 3-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 17, 2022

Outstanding service, courteous customers service and knowledgeable regarding my vehicle. The only thing that need is courtesy ride for the customer. More

by DANIEL.ALBAO67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
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Apr 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 17, 2022

End up with a cracked windshield and no one can tell me how it happened. More

by Delvin Lassiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tina,
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Apr 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback, Delvin. We have shared your information with our service leaders who will be contacting you directly to assist you. Be well.

April 17, 2022

Beyond helpful and generous in getting me in and out of the service bay with an oil and filter change-will continue to come back for all my servicing needs More

by mnkapl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
In service area-didn't catch name
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Apr 18, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

April 16, 2022

I think that southern did a good job at meeting my needs for the requested services More

by LIMBACKJOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dickinson, Tina
Report | Print
Apr 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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