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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,438 Reviews
Call Service Center (757) 855-2277

1,438 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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May 06, 2022

I thought the dealership was great including the extended warranty I purchased until i started bringing my vehicle in for services and nearly everything i was told was covered under my warranty is not. More

by Brreann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Shaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 05, 2022

They are always very professional and up to date on correcting any recalls that my car may need repaired and they always complete my service in a timely manner. More

by FAITHMOSHIER17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 05, 2022

Great service and good people. They do good work. You understand and get along with everyone you deal with. More

by MFRIEND7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny Neal
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May 06, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 05, 2022

Great service department, Tina (the Fiat Girl) was great a offered great service. Always fast and convenient service. More

by WILLIAM.LAMBERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina service department
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May 06, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 04, 2022

They have the best people working here! !! Polite professional and very accommodating!!! I am so happy that I purchased my car from this dealership as there team is phenomenal!!! More

by JJOHNSON331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 04, 2022

Tina was my service rep. She is fabulous! Always satisfied with service here. Will be going back. More

by tralbro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
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May 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 04, 2022

Tammy is always ready and willing to help and make sure my vehicle is serviced in time More

by mymy01@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Dickinson
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May 04, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 02, 2022

Always top reated service, sometimes the wait is too long but it is worth it. More

by PERRYCMETTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina in the Service Department
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May 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 02, 2022

Great service advisor Tinna is the best. She always is only looking to help me she is wonderful. She takes great care of my truck . More

by desrmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tinna in service
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May 03, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 01, 2022

They are about the business of sales and exceptional service I would recommend this dealership highly from my personal experience More

by theoartis61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Fridel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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