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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,438 Reviews

1,438 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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May 20, 2022

Quick on the job and friendly . I had a problem with getting my phone to pair up and Tina came right out to help me . More

by hpschupska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
May 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 18, 2022

The Service associate Destiny handled my truck VERY WELL. She is Awesome!!! Kept me informed on everything that was happening. Took care of all the rental stuff. Everytime I had a issue, she was fast to fix More

by shortylowe88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Destiny
May 19, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 17, 2022

they were very nice and it did not take as long as i was expecting More

by amber.smith.0828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 17, 2022

awesome sauce awesome sauce just awesome espiranxa was fantastic the master tech awesome tooo yahoooo More

by JAVAJP123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Jun 07, 2022 -

JAVAJP123456 responded

awesome customer first experience!

May 16, 2022

Love this place. Was greeted instantly by friendly faces when I first got there. Destiny was very helpful getting my car checked in and getting me all the information More

by Illadelphia01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam West, Destiny
May 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 16, 2022

Always, always! Best Customer Service Ever! Fast and reliable service and will be the only service shop we will use for our vehicles.👍😊 More

by Matt & Yla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Someone (?) who checks vehicles prior to being taken in. Love her, very straightforward and on point.
May 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 16, 2022

Southern is an extremely professional and customer oriented dealership. Their staff is highly competent and attentive to the needs of their customers. More

by Evialpan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley More
May 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 16, 2022

This is my favorite southern location! They always make my experience great. They always take fantastic care of my vehicle and address any concerns. More

by shelbycraig96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Sarrazola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 15, 2022

They have always provided me with great service and support. I will buy from them again More

by DALEJOHNSON67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 15, 2022

I got my vehicle back after 3 weeks and the check engine light was still on, I get that they handled a bunch of recalls but they had my truck for 3 weeks. A little ridiculous. More

by bprutledg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Vandergraft
May 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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