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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,438 Reviews
Call Service Center (757) 855-2277

1,438 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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May 27, 2022

Very nice customer service! ! The lady on the phone was very patient. Would recommend to anybody. More

by hunterhillbillysparky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 25, 2022

Fast and very, very, very, very, very, very, very, very, very, very, very, very, very professional. More

by BIGHUNGRY1969
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 25, 2022

Good location. Maintenance done in timely manner. No shuttle the day of my service. I took the bus. You ask for a people rating, but you only give Sales & Admin More

by rbmcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Carey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marion "David" Dantzler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Dean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Dickson Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fridel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lowen Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and will be happy to assist you in connecting with our team. To help our service leaders reach you, please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 25, 2022

I came for state inspection. Service writer was extremely friendly and offered the shuttle service to me because it could have been 3 he wait.they dropped me at home and picked m More

by crumlichbrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer I think her name was charlie
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May 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 24, 2022

The service representative was corteous and processed us right away. All persons I interacted with were nice and politely. More

by apla57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
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May 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 25, 2022 -

apla57 responded

You are welcome! In these times it is important that when you get excellent service, that gets communicated so others will know.

May 24, 2022

The work that I requested was done to my satisfaction and think the service writers, mechanics and everyone involved in getting me in and out in a reasonable time. Thanks More

by SLAMAR222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 24, 2022

Was good for my 1st service at the dealership ! !!! Thanks for a good job well done…. More

by lah718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley More
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May 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 23, 2022

great service, friendly staff and very helpful, just like every time i go there, keep up the great work, Haley. More

by NASLLVP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Moore in service
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May 23, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 23, 2022

Excellent service experience. Sam was helpful and extremely knowledgeable. In and out with all services completed. Highly recommend Sam for all your service needs. More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
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May 23, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 22, 2022

Tina was extremely helpful and knowledgeable. Clear indication of what was to be accomplished and expected time to complete work. More

by TABLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
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May 23, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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