Southern Dodge Chrysler Jeep Ram FIAT - Service Center

I waited for my part to come in. Was told I would be called but no one ever called to say it was in. So I called and was told it had already been there for a while Was told I would be called but no one ever called to say it was in. So I called and was told it had already been there for a while More

They where kind and very helpful the people are great keep up the great work keep up the great work More

The communication between operator/ reception needs serious retooling. Called the day my van was brought into shop by tow truck and 3 times the following day. None of my calls were patched to the servi serious retooling. Called the day my van was brought into shop by tow truck and 3 times the following day. None of my calls were patched to the service advisor. Also the 2 texts I sent were not replied too as well. Had to physically drive to shop to actually speak to someone, just to find out that they did not find anything wrong with vehicle. Not sure who is in charge of this service department but I will pay out of pocket for the extra mileage for the tow truck to go anywhere else, if I ever have car issues again. I gave 2 stars because they took care of the recalled emblem on a steering wheel. More

Dropped in for an inspection. There was a bit of a wait, but that was expected on a walk in. Courteous customer service. There was a bit of a wait, but that was expected on a walk in. Courteous customer service. More

It is always a pleasure dealing with Tina. She nis a very knowledgable and pleasant individual to deal with. I only felt that the cost of the oil change was a bit on the high side. Nice clea She nis a very knowledgable and pleasant individual to deal with. I only felt that the cost of the oil change was a bit on the high side. Nice clean waiting area was a plus. More

Your dealership has taken care of all my issues since I bought the vehicle there thank you very much bought the vehicle there thank you very much More

I had a Good Service Rep taking care of my vehicle with the then service addressed appropriately. the then service addressed appropriately. More

Sam Vanderslice has provided professional and courteous service, explaining all details of my repair and the time line in getting the parts and scheduling the repair itself. service, explaining all details of my repair and the time line in getting the parts and scheduling the repair itself. More

Courtesy driver refused to give me a ride because I declined to wear a mask despite state and federal mandates being ended and I was fully vaccinated and healthy. declined to wear a mask despite state and federal mandates being ended and I was fully vaccinated and healthy. More

Excellent and attentive service from the staff! Ms. Dickinson was awesome start to finish. Excellent customer service. Ms. Dickinson was awesome start to finish. Excellent customer service. More