Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Tina is an excellent Service Advisor. She's the reason I get all my Ram service done at Southern. She's the reason I get all my Ram service done at Southern. More

This dealership has excellent service, an attentive staff, and gets me in and out very quickly. staff, and gets me in and out very quickly. More

The lady who put my service ticket in left her employment at the dealer. Nobody notified me when my car was done. When I called in it was ready (three weeks or more later). She had told me it might take up at the dealer. Nobody notified me when my car was done. When I called in it was ready (three weeks or more later). She had told me it might take up to 6 weeks so I waited to call in. It was great that the car was ready but the financing I had set up ended before I called in so I had to find another way to finance it in a hurry. I wasn't happy that it happened this way. More

My service associate Tina was wonderful. She was very attentive and gone my van serviced and back on the road promptly. She was very attentive and gone my van serviced and back on the road promptly. More

Didn't put car back together properly. Did not keep me informed on delays and when it would be completed. Did not keep me informed on delays and when it would be completed. More

I appreciate the kindness of the staff. They're always very efficient & demonstrate excellent skills. I'm usually in & out in an hour or so, which is great so I can complete my errands or j They're always very efficient & demonstrate excellent skills. I'm usually in & out in an hour or so, which is great so I can complete my errands or just go about enjoying the rest of my day!! More

Good quick service. The staff was nice and gave me an update on my service. The staff was nice and gave me an update on my service. More

I had quite the unpleasant experience not with the staff but with their leadership. I provided some minor comments for areas of improvement at the facility however I discovered that their Service and Parts but with their leadership. I provided some minor comments for areas of improvement at the facility however I discovered that their Service and Parts Director does not want to hear them. If your rating is anything other than 10’s across the board, they dock their service technicians pay indefinitely and offer no remedy to the customer. This practice of painting the roses red and avoiding any constructive criticism is possible poor practice for any dealership. If this is an indication of how this company treats their employees, I can’t imagine their employees will take care of their customers very well. Business ethics is an important decision factor in who we as consumers should choose to do business with. There are other dealerships with competent staff who I will be taking my business to in the future. More

Having my car serviced, was a breeze to experience, with quick turn around and completion without delay! quick turn around and completion without delay! More

Sam is a busy man but he kept me informed. I have no complaints. Everyone was great from the valet to the cashier. I have no complaints. Everyone was great from the valet to the cashier. More