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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,439 Reviews

1,439 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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July 12, 2022

Stevie in the service dept. was awesome as was everyone else I dealt with. Thanks More

by shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stevie Elliot
Jul 12, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 12, 2022

Truck came in for inspection was failed for exhaust leak (broken bolt )was told by service writer it would be covered I would have to pay 100.00 deductible later was called and told that mechanic had now fo More

by nic.garcia80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jul 12, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you, Nic. Our team has received your feedback and will be contacting you directly to better assist you. Enjoy your day.

July 11, 2022

Curtious, kind, effiecent, very pleasent, Great work. , Very short wait and all that was requwsted was accomp[lished. More

by timhf9633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 11, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 11, 2022

I went in to rotate my tires and take my spare off the spare rim and on to my normal rim,was sent on my way.When I got 1-2 miles down the road my tire pressure light came on, go back & was told my spare w More

by gtazz2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@drivingsouthern.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Jul 12, 2022 -

gtazz2000 responded

Richard Hough. 757 243-4065. Bluedodge3500@hotmail. Or. Gtazz2000@hotmail

July 10, 2022

Great team at southern had my interest in mind and took care of me and exceeded my expectations More

by toddnichols73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina in service
Jul 11, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 10, 2022

In and out very quick and service team seemed very knowledgeable about what needed to be done and about how long it would take More

by FORDHAMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 11, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 10, 2022

Service team took very good care of my van. They quickly took care of my unexpected problem. More

by katdecarlo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jul 11, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 10, 2022

Just receive an Inspection. Bought the Ram at Southern in Greenbrier, will not have them service my truck. More

by sldrfld54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Jul 11, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 09, 2022

Like coming to this dealership great personal my service writer Sam vanderslice is topnotch very helpful 👍 More

by WINEHAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam vanderslice
Jul 09, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 07, 2022

Everyone was very friendly and got my truck in for the needed service. I got my truck back quickly and I am very satisfied with what was done. More

by FUTRPGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Hailey
Jul 09, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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