Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Reserved hood part one week in advance of my appt. on July 1st, but it was not there for my service appt. I was disappointed because now I have to go back to have it installed when it gets in. Have he on July 1st, but it was not there for my service appt. I was disappointed because now I have to go back to have it installed when it gets in. Have heard nothing about it arriving so I guess I will call to check on it. I paid for it. Service staff was very nice, I had state inspection and oil change, no issues. I think they probably sold it to somebody else but was told they had no record of it being held for me. I don't think I'm going crazy... I know that I called and spoke with the parts guy when I made my initial appt. with service folks. More

Was very pleased with the service didn't have to wait long to be seen long to be seen More

Courteous, caring and timely service. My husband and I have total faith in the Southern management and service teams. My husband and I have total faith in the Southern management and service teams. More

The service department staff was polite and professional. They worked quickly and even apologized for the wait. There was no wait to be sorry for though. I would recommend them highly. They worked quickly and even apologized for the wait. There was no wait to be sorry for though. I would recommend them highly. More

The Service Rep was very professional and knowledgeable and kept me abreast on the status of my vehicle while in the shop and time it was ready for pick up. and kept me abreast on the status of my vehicle while in the shop and time it was ready for pick up. More

I had a good customer service experience and Stevie was very nice and supporting and friendly very nice and supporting and friendly More

Set an appointment for known needed repairs. Dropped of vehicle and was told it would be done sometime the next day. Instead, recieved a call back after I called twice and was told of other repa Dropped of vehicle and was told it would be done sometime the next day. Instead, recieved a call back after I called twice and was told of other repairs they were suggesting. Come to find out, they still hadn't addressed the original concerns and and work that was already approved and expected. Took over a week to get vehicle back and still wanted to " upsale" additional work. While paying for repairs, over heard the sales manager berate, yell and cuss at another service department employee for an incident he created himself by not paying attention. I will be very hesitant to continue business with this location in the future. More

Worst service ever and would like to speak to someone about it. I was sold a jeep that I'm almost 100% was not test driven. I almost died on the interstate. Not offered a loaner until the day before it w about it. I was sold a jeep that I'm almost 100% was not test driven. I almost died on the interstate. Not offered a loaner until the day before it was finished. (kept the vehicle 2 weeks) No one but Beatrice kept me updated or called back with updates when they said. Still don't have the extra kefob that Troy said they had, drivers vanity mirror still broken. More

Friendly staff, quick service, I like that you can schedule online. They were not pushy to up sell. I would recommend this service center. schedule online. They were not pushy to up sell. I would recommend this service center. More

After 2k was told I needed to put another 2k in to fix what you didn’t fix. Broke parts on my car while repairing. Paid for a second opinion and items were not the problem fiat wanted to fix! Totally u what you didn’t fix. Broke parts on my car while repairing. Paid for a second opinion and items were not the problem fiat wanted to fix! Totally unhappy with service would give no stars if I could More