Southern Dodge Chrysler Jeep Ram FIAT - Service Center

After a conversation with the service manager my issues are being addressed. Thank you for the help are being addressed. Thank you for the help More

They have always done me right and Tina is fantastic. Always follows up and ensures that I’m happy with the service received. Always follows up and ensures that I’m happy with the service received. More

My service writer helped process my requests and suggested other work that was needed. Work was done in a timely manner as I had to wait at the dealership. suggested other work that was needed. Work was done in a timely manner as I had to wait at the dealership. More

Had tires rotated. Technician put wrong pressure in tires. Saw alert once home. Had to drive all the way back to dealership. Shoddy work. Technician put wrong pressure in tires. Saw alert once home. Had to drive all the way back to dealership. Shoddy work. More

Did not do as requested. Asked to check battery. A week later my van won't start due to a bad battery. Also picked up 2 bolts in tires and would not claim responsibility. W Asked to check battery. A week later my van won't start due to a bad battery. Also picked up 2 bolts in tires and would not claim responsibility. Will be checking my van top to bottom before I drive off again. More

Tina was able to get my recall fixed in a timely manner. so far so good with the vehicle. Southern was also able to get me Fiat loaner while my vehicle was being serviced. Hopefully I won’t have to come back so far so good with the vehicle. Southern was also able to get me Fiat loaner while my vehicle was being serviced. Hopefully I won’t have to come back until March 2023 for my State inspection. More

The staff was communicative and pleasant to deal with. They took care of the issue I brought my car in for and identified some other areas I may want to address but were not pushy about me doing additiona They took care of the issue I brought my car in for and identified some other areas I may want to address but were not pushy about me doing additional services. I had a great experience and would recommend them to anyone that asked. More

Good quick service by all involved at fair price. the service agent was especially nice. the service agent was especially nice. More

I’ve taken my Jeep in twice now due to check engine light coming on The first time I paid $621 to have the ESIM system replaced. Then within a month the check engine light came on again. Supposedly they had coming on The first time I paid $621 to have the ESIM system replaced. Then within a month the check engine light came on again. Supposedly they had done a multi point inspection? The second time I went in it was the purge valve needing to be replaced for which I paid $315. Now within a week the check engine light has come on again! Either their diagnostic mechanics are not very good or they are messing with me. More

I just love this Dealership, people are so helpful, they actually walk you where you need to go. I felt comfortable and confident that my Jeep was here. They even topped off my fluids. actually walk you where you need to go. I felt comfortable and confident that my Jeep was here. They even topped off my fluids. More