Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,439 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
They got me in quickly, assessed the vehicle, completed the repair, and had my car back to me the next day. Super friendly too! the repair, and had my car back to me the next day. Super friendly too! More
Service desk was amazing with helping me get a tow and the service department with finding/fixing the problem in a timely manner. the service department with finding/fixing the problem in a timely manner. More
I was shocked to be told that a minimum of $1000. 00 would be the charge to JUST diagnose what is wrong with my 2015 Ram 1500. Warranty is run out on 113,000 mile truck also. I've done every oil chang 00 would be the charge to JUST diagnose what is wrong with my 2015 Ram 1500. Warranty is run out on 113,000 mile truck also. I've done every oil change when/before needed, and have done every recommended maintenance that has been required. I didn't have ANY issue with my truck till they did repair work on exhaust to pass inspection. Now my truck makes noises, but they claim the noises have nothing to do with exhaust repair done. I'm so over this dealership. More
Service is poor, communication is even worse. Follow-up with management was not satisfactory either. I had to call every 15 minutes, and blast on sites and social media to get a response. Follow-up with management was not satisfactory either. I had to call every 15 minutes, and blast on sites and social media to get a response. More
Per their request because they had finally gotten all the parts for my car that I had to go in 3 separate times to get them to order, though they told me they ordered it the first time, I arrived at 8 am. Th parts for my car that I had to go in 3 separate times to get them to order, though they told me they ordered it the first time, I arrived at 8 am. They came every 30 minutes to let me know that they were working hard on my vehicle to get me out in a timely manner. At 11 am(3 hours later!), they came and told me that the mechanic had not touched my vehicle and I needed to come back another day. More
The intake representative was great but the tech who did the oil change only checked4 of the 27 point inspection and they said it was because he was new and did not know. Interesting. Then I had to come b the oil change only checked4 of the 27 point inspection and they said it was because he was new and did not know. Interesting. Then I had to come back the next day for the 27 point inspection because I was not satisfied with it not being completed. My vehicle dash says oil change required even though I had it changed.so not so sure it was done. This service required me to leave work early 2 days in a row. Big inconvenience . More
Great service very quick and people are always so friendly! Buy a car here you won’t regret it friendly! Buy a car here you won’t regret it More