Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,439 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Excellent customer service! The staff was very courteous and friendly. I’d highly recommend this dealership to my family and friends. The staff was very courteous and friendly. I’d highly recommend this dealership to my family and friends. More
Had to take my truck in twice. 1st time was for a recall and the second time was to clean up the mess they left in my truck and the paw prints that were all over the headliner. 1st time was for a recall and the second time was to clean up the mess they left in my truck and the paw prints that were all over the headliner. More
Service department was great upon check in. During the repair, I received no updates concerning my repair. I had to call to get updates. Found out part had to be re-ordered and then found ou During the repair, I received no updates concerning my repair. I had to call to get updates. Found out part had to be re-ordered and then found out during a phone call the mechanic was out due to medical. I had to initiate the conversation to see if they would re-assign the work or did I have to wait an undetermined amount of time for the mechanic to come back. It took an email to and phone call from the general manager to get the repair completed. More
Southern Fiat took care of my recall that another local Fiat dealer messed up. Southern Fiat kept me informed the entire and provided me a loaner for the length of the repair. Fiat dealer messed up. Southern Fiat kept me informed the entire and provided me a loaner for the length of the repair. More
If I could rate less I would. They quoted my mother $1200 to replace a radiator fan assembly. In reality a $25 relay needed to be replaced. I know because I fixed it myself. Avoi They quoted my mother $1200 to replace a radiator fan assembly. In reality a $25 relay needed to be replaced. I know because I fixed it myself. Avoid these scammers at all costs! More
Great visit Haley and katie were great. The outstanding service center have been ACE when it came down to the great trucks I have enjoy. Looking to my next purchase in a few years. Keep you The outstanding service center have been ACE when it came down to the great trucks I have enjoy. Looking to my next purchase in a few years. Keep your workers happy and take care of them. They the main reason I come back. More
I have been going to this location back in the 80’s when Mr. Gifford was the owner of this dealership and service. It was an outstanding place to do business. I’m hoping Southern Dodge continues the traditi Mr. Gifford was the owner of this dealership and service. It was an outstanding place to do business. I’m hoping Southern Dodge continues the tradition. More