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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,439 Reviews

1,439 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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October 29, 2022

Tina was awesome! the all team awesome well worth the trip would recommend this dealership! More

by kgirl741
Customer Service
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Oct 31, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 28, 2022

I received quick, efficient service within a timely manner. My advisor was efficient and respected my time More

by cnorville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Oct 28, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 28, 2022

The parts department at Southern’s Dodge and Jeep dealership at the airport is first class. More

by MHEMS001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Rytter
Oct 31, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

October 26, 2022

Great dealership. Friendly people. Fast service, Would highly recommend getting your vehicle service there. Clean waiting room with vending machine and coffee. More

by landonkennedy757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 26, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 25, 2022

Service department has people that love their work and are passionate about it. It shows in the way they treat the customers when we come in. More

by apla57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again for service! Your loyalty and trust are appreciated.

Oct 25, 2022 -

apla57 responded

You're welcome!

October 24, 2022

Outstanding customer service specially to Ms. Tina Dickinson who take care of my vehicle. Bravo zulu More

by DANIEL.ALBAO67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tina Dickinson
Oct 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 24, 2022

Excellent service very professional in and out very fast employees are pleasant and welcoming. So much better then the other location. More

by terriconnors61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
Oct 24, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 21, 2022

They told me arrive at 1pm when the techs return from lunch. I had the impression that they would be able to work on it then, so I was disappointed with the wait time. otherwise everything was fine. I wa More

by SIRLEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John was good when I bought my van. Why am I forced to rate him now?
Oct 21, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We appreciate your feedback and have forwarded everything to our leaders to better you experience.

October 20, 2022

The employees in the customer service and service department are friendly and courteous to me More

by BMCLIN5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Oct 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to hear positive feedback from you again, William! We appreciate your loyalty.

October 20, 2022

Been coming here for over 20 years, it's always a good feeling to see the folks that have taken good care of us still here, and always considerate and helpful. More

by dfowensby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Oct 20, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to hear additional positive feedback from you, Dean! We appreciate your loyalty.

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