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Southern Dodge Chrysler Jeep Ram FIAT - Service Center

Norfolk, VA

4.3
1,439 Reviews

1,439 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center

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November 17, 2022

They are always fast and easy. I never have to worry!!! They take going care of me...and my car!!! More

by 4EVERMADI07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He doesn't work there anymore
Nov 17, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 16, 2022

Staff is friendly. Service department gets you in and out quickly for the amount of people and vehicles there. More

by dannie.dunbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, Dannie!

November 16, 2022

This is the best dealership in the area I bought it from this dealership and continue to use this dealership More

by abattle766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in service
Nov 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 16, 2022

Needed a state inspection, it was done in a reasonable amount of time. So every thing is good. More

by radjt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the name of the person that helped me in service.
Nov 16, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again, Robert! We appreciate your loyalty.

November 12, 2022

Outstanding very reliable analysis, service managers have complete details of service and accurate costs as stated. On time as promised. More

by mecook29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Nov 13, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

November 12, 2022

After a month and a half of no call backs or updates, even going there in person and being told “we will call you back,” only to get no call backs, I finally had to come pick up the van and take it somew More

by planetd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina
Nov 13, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com. We hope to hear back from you soon.

November 11, 2022

Tina is awesome. She knows how to take care of her customers. I wouldn’t take my car to any other dealer in the country. You won’t get the service you deserve if you More

by kyle.kupiszewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lovell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Pridgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ailstock
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam west
Nov 11, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Great to see you back again! Enjoy the weekend.

November 08, 2022

You really need to address how you check vehicles in for service. Two vehicles where checked in before myself and the two cars in front of me, the three of us had been there a minimum of 20 minutes before More

by DRBUNORA
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Nov 08, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com. We hope to hear back from you soon.

November 08, 2022

Out standing and very reliable dependable analysis and service managers have complete details of service and costs needed More

by FALLIEBLUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam in car services
Nov 08, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 08, 2022

I've been a client of Southern Dodge, etc. since it was Green Gifford...way back to 1985! I've always been very satisfied with service and the exemplary work of service advisor, Sam Vandersli More

by BROADBENT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vanderslice
Nov 08, 2022 -

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your contribution. All the best.

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