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Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,439 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,439 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
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December 07, 2022
They do not return calls. There is no lounge area. If they have a shuttle service no one has told me. A car was stolen from a bay this year. Returned my car low on gas, & dirt There is no lounge area. If they have a shuttle service no one has told me. A car was stolen from a bay this year. Returned my car low on gas, & dirt on the footwell. They drove it around to test it & clearly went far as they used a lot of gas. I had to get a rental car & returned it at the same gas level. More
by basiavb
Verified CustomerEmployees Worked With
Service department
December 04, 2022
Friendly, professional service staff, excellent service. Facilities are dated and unattractive customer lounge was being renovated, interim was very uncomfortable. Completed update will help dramatically Facilities are dated and unattractive customer lounge was being renovated, interim was very uncomfortable. Completed update will help dramatically. More
by jdbyrne
Employees Worked With
November 29, 2022
Service was great and they got my car done early. They were a lot more courteous than Southern GMC. The old lady that sounds like she smokes ten packs a day is very rude and I will never go back thei They were a lot more courteous than Southern GMC. The old lady that sounds like she smokes ten packs a day is very rude and I will never go back their. Thank you Southern Dodge Chrysler Jeep Ram Fiat!!!!!!!!! More
by cbuck0
Employees Worked With
November 29, 2022
This is about my 20 Jeep I have bought at your dealership. My problem this time was that my old Jeep was not completely emptied by my salesman before the trade was complete. I am a man in a whee dealership. My problem this time was that my old Jeep was not completely emptied by my salesman before the trade was complete. I am a man in a wheelchair and Eric helped me to do this switch. He never removed my WeatherTech floor liner from the truck or my battery charge and new cables. When I discovered this my old vehicle had already been sold and these items were not able to be recovered. I know have the cost of replacement. Not a good feeling on my par.t. More
by DCAROLE
Employees Worked With
Eric Alexander
November 27, 2022
My warranty service call was handled very efficiently and professionally. I was in and out of the dealership in less than thirty minutes. professionally. I was in and out of the dealership in less than thirty minutes. More
by M.WAYNE.MCKENZIE
Employees Worked With
November 20, 2022
Excellent service Sam Vandersluis knows his business He recommended another service which was not yet due, but by combining two items we were able to save money recommended another service which was not yet due, but by combining two items we were able to save money More
by PALMERS8
Employees Worked With
Vandersluis
