Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,439 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
This dealership is the best I've ever went to. The people there makes me feel like I am a friend instead of being just a customer. I would recommend that you go there always. The people there makes me feel like I am a friend instead of being just a customer. I would recommend that you go there always. More
Our battery went bad during our christmas trip and we were down a car. When the dealership opened, I called and asked if they had time to diagnose and repair. Even short most of their technicians, they s were down a car. When the dealership opened, I called and asked if they had time to diagnose and repair. Even short most of their technicians, they still worked us in and repaired our battery and even found a way to work it in the warranty. Our service advisor, and tech went above and beyond to get us back on the road fast and were extremely courteous and friendly. Thank you for your help. More
Great friendly service department that were awesome to deal with and timely in getting service performed on my Jeep deal with and timely in getting service performed on my Jeep More
Communication from my advisor Tina was practically non-existent. Multiple attempts to get in contact and voicemails and would never get a call back. She only reached out to me a total of 4 times and o non-existent. Multiple attempts to get in contact and voicemails and would never get a call back. She only reached out to me a total of 4 times and other times I had to go in person to get some type of answer. Terrible customer service! More
I received excellent service from friendly staff. This is my second visit and I will definetaly be a returning customer. They took perfect care of my Jeep Renegade. This is my second visit and I will definetaly be a returning customer. They took perfect care of my Jeep Renegade. More
I’ve worked with Sam in the past and he is absolutely amazing. Not sure of the name of the woman that I worked with this time but she definitely needs some classes in customer service. However, the servi amazing. Not sure of the name of the woman that I worked with this time but she definitely needs some classes in customer service. However, the service laborers as always did a great job. More