Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,439 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
The service department was exceptional when I had to stop in for my inspection. They quoted me about 90 min time frame due to the amount of vehicles in front of me which I was due with. They had finished wit in for my inspection. They quoted me about 90 min time frame due to the amount of vehicles in front of me which I was due with. They had finished within 25 minutes and were very polite and courteous. More
Losing confidence in service department attentiveness. Brought my vehicle in check engine light which required a parts orders. Stopped by dealership for status of order and scheduled repair. Return visit Brought my vehicle in check engine light which required a parts orders. Stopped by dealership for status of order and scheduled repair. Return visit wrong part ordered. Waited a while before checking status. I've haven't been successful in reaching my service contact nor have I received a call back. Appears I have to stop by the dealership once again for status. More
They sold me a car that was a complete wreck over $7000 in repairs to still have problems . Wanted my car back they said it was sold but then said they wanted to put me in something else and now I’m in the in repairs to still have problems . Wanted my car back they said it was sold but then said they wanted to put me in something else and now I’m in the hole over $20000 in a car with problems still . They say their cars run through service and are fully inspected when that is completely a lie . My car I got from them now was said to be serviced when the alignment was off the bolts used to align are bad and can’t be adjusted properly and the serpentine belt is bad so now I’m paying over double for a car that has problems which they never disclosed . Would not recommend going here as now I’m screwed for the next 7 years on this car . More
Its a great dealership to work with. Great Service. The Service manger I spoke with was very helpful in getting my vehicle taken care of. Great Service. The Service manger I spoke with was very helpful in getting my vehicle taken care of. More
Awesome service. Will always recommend potential customers. The technicians and service representatives are remarkably great. Will always recommend potential customers. The technicians and service representatives are remarkably great. More
Great service Great people just excellent work to my vehicle would not go anywhere else vehicle would not go anywhere else More
I'm glad there is now an opportunity to make an appointment for state inspection and oil change. appointment for state inspection and oil change. More
Worst experience ever, was lied to, and talked to as if I did not know any better. After being lied to and me calling out being lied to the service department admitting they lied and I was offered a car wa I did not know any better. After being lied to and me calling out being lied to the service department admitting they lied and I was offered a car wash. A horrible representation of “southern hospitality”. Looking forward to somebody contacting me to show that somebody actually reads this More