Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,439 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Service and General Manager very helpful with issue. The factory request was unsatisfactory and even responded identifying the wrong vehicle. The factory request was unsatisfactory and even responded identifying the wrong vehicle. More
Haley, my service provider was very friendly. She has changed my opinion on this location. I hated coming to this Southern previously because the staff seemed miserable and were not friendly. Hal She has changed my opinion on this location. I hated coming to this Southern previously because the staff seemed miserable and were not friendly. Haley has a positive spirit about her and my work was completed when she said it would be. More
Kept the vehicle for two weeks. When told it was ready, vehicle did not start. Paid for new starter. Two days later, vehicle still not starting. Nearly 2k in repairs. When told it was ready, vehicle did not start. Paid for new starter. Two days later, vehicle still not starting. Nearly 2k in repairs. More
The service was quite good. Did a swift check. Told 2.5 hour wait. But was mor like 1.5. Thank you all. Did a swift check. Told 2.5 hour wait. But was mor like 1.5. Thank you all. More
Very disappointed with the fact that when we picked up my vehicle after it had been worked on in December 2022 we weren’t told about any other issues…was told that it had been fixed and was all set ….loss wi vehicle after it had been worked on in December 2022 we weren’t told about any other issues…was told that it had been fixed and was all set ….loss wiring was the explanation. One week later the engine light appeared… called had to wait until February 2023 for it to be looked at…….was told about three different issues and one had already been done….I explained that I had receipts showing that the spark plugs had been replaced….again very disappointed with how I was spoken to by the representative when I was asking her about the previous repair work and it not being discussed with us that my Jeep had other issues that should be addressed More
It was very quick and convenient. THE waiting area was very clean with a TV and snack machines to kill the time. THE waiting area was very clean with a TV and snack machines to kill the time. More
Great service and was done on time, would always recommend to someone. Thanks for the help recommend to someone. Thanks for the help More