Southern Dodge Chrysler Jeep Ram FIAT - Service Center
Norfolk, VA
1,439 Reviews of Southern Dodge Chrysler Jeep Ram FIAT - Service Center
The customer service in the service department was excellent. The young lady who serviced me was very pleasant and humorous. We laughed from the time I checked in until it was time for me to check out excellent. The young lady who serviced me was very pleasant and humorous. We laughed from the time I checked in until it was time for me to check out. Great atmosphere. Everyone seemed to be so pleasant on a cold Saturday morning LOL. I can't remember the young ladies name in the service dept. But I came on a Saturday morning to get my vehicle state inspection. More
Everyone is always great here and provides great service! Polite, kind, thorough and awesome! Thank you Polite, kind, thorough and awesome! Thank you More
It’s was okay but I feel like when your car is the shop. . the dealership should pay for the rental or give a car to the customer my car was in there for two days I had come out of pocket when I have warrant . the dealership should pay for the rental or give a car to the customer my car was in there for two days I had come out of pocket when I have warrant on my vehicle .. Matt was was okay but wasn’t helpful like example I didn’t know I had leave my vehicle he tell that and I had warrant which I think most of my stuff should have been covered but I paid $2100 but he was kind of rude and I didn’t like how he spoke to me .. when I was asking questions More
I give the 5 stars simply for Tina Dickens. She helped me out when nobody else really seemed to want to help me out and for that I am greatly appreciative. From the looks of things on my last v She helped me out when nobody else really seemed to want to help me out and for that I am greatly appreciative. From the looks of things on my last visit, she looks like she takes on a lot and probably deserves some sort of raise. More
John Deuso and his team were incredible to work with. He was persistent in addressing the navigation feature in the new radio installed in my FIAT at Southern. He was persistent in addressing the navigation feature in the new radio installed in my FIAT at Southern. More